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Verizon
7685 Mentor Avenue, Mentor, Ohio, United States
About the Verizon
Verizon is a well-known telecommunications company that offers a wide range of services including wireless communication, internet, and television. This particular Verizon store is located at 7685 Mentor Avenue in Mentor, Ohio, United States. Customers can visit this store to purchase new devices, upgrade their existing plans, or get assistance with technical issues. The knowledgeable staff at Verizon is dedicated to providing excellent customer service and helping individuals find the best communication solutions for their needs.
Photos of Verizon
7685 Mentor Ave, Mentor, OH 44060, United States
Opening hours of Verizon
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
10:00 - 17:00
Reviews of Verizon
"Annmarie P was so helpful!! She was so patient in assisting us with our account management and accessing Apple Music. Thank you so much for solving our issue!!!"
"I will not be returning to this location again. It won’t hurt to drive to the next Verizon store. They act like they couldn’t give me back my traded in phone after corporate said I could, all of this happen not even 5 hours. If I get a final bill for the remaining balance, this store is going to pay for it."
"John was a tremendous help to us when we had a problem with an item that was not ordered by us but somehow placed on our account AS ordered by us. He was extremely patient and also was able to correct the problem for us that same evening. We especially appreciate his willingness to assure us that he'd make sure all was put right. We've been Verizon customers since Cellular One became Verizon - over 35 years ago. Workers like John KEEP us loyal customers! Thank you, John for solving our problem and being so kind and patient! Happy New Year!"
"Highly upset with this store . I will not be returning . I came in to upgrade my phone and was told I could not get help because I did not have my Id . I had every last form of identification even my military id and they still wouldn’t help me to upgrade my phone. I will not be returning. It’s sad I had to go to another verizon store just to get an upgrade on my I phone"
"I went in on Friday December 15, 2023 and had to deal with Jason. Biggest jerk I have met at this store. Wouldnt even help me when I came in. Told him I was having service issues. Said we do only phones and plans. Wouldnt even try to help. Kept talking over me. Are really so big you dont care about your customers? I will never return to this store. As soon as the phones are paid off we are pulling our lines."
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