Prism Nail Lounge

"My nail tech was Bridgett. Within 2 seconds of the service Bridgett immediately mistakenly cut my skin with a high power nail drill. I should have ended the service right then and there. Did she clean the cut or tend to it? No. Instead, although my skin was clearly cut open and bleeding she proceeded to dip it into acetone. I’ll let you imagine the pain of an open bleeding cut dipped into acetone. Later in the service, she aggressively pushed my cuticles back (which was completely unnecessary given I get my nails done every 2-3 weeks. I did not have stubborn or thick cuticles which had not been tended to in years). My cuticles are now swollen from her aggressive methods. Lastly, while clipping my cuticles she cut my skin again. 24 hours later both cuts are a still stinging and painful. During the so called hand massage she had the audacity to tell me to “relax” multiple times because I was tense. Of course I’m tense, you just abused my nails and now I’m suppose to somehow feel relaxed? I absolutely can not recommend Bridgett. Her aggressive manicures and lack of care and concern for painful open wounds is disturbing and unprofessional. This is why so many women are learning to do their own nails; abusive nail techs. I recommend a gentler salon such as Nail Joy or Spruce. Unfortunately I was unable to get in and had to settle for Prism. Never again."

"I got French gel on August 31 and it's now OCTOBER 4, no chips at all! They've lasted for over a month, of course my nails have grown out but since it's French, I don't mind. Not only did the owner provide the best quality, her customer service was top notch. It was my first time visiting Cincy and I had come straight from the airport, hoping to get my nails done somewhere. She was so accommodating and even went out of the salon to give me directions to my hotel afterwards. I can't speak highly enough of Prism. Please go support her local business, you won't be disappointed!"

"Thy did such a great job and is so sweet! I don’t get pedicures often and it was my first time coming in. The whole atmosphere is stunning, cleanly, and very relaxed. I’m one of the most indecisive people ever so I love that she didn’t rush me at all to pick out a color and we ended up having a nice conversation about a restaurant I was going to later that evening. Definitely recommend!!"

"Prism Nail Lounge is incredible! I've been looking for a good place to go in the city and I've found it. The service is perfect and details, the space is beautiful and clean, and their methods are hygienic. Thy does an amazing job every time. So excited to have found Prism!"

"Fabulous mani experience! Visiting Cincinnati from NYC, so glad I happened upon this nail salon. The space is clean and classy, amazing color selection of regular and gel polish. The owner/manicurist was super friendly, helped me customize a nail design, which came out beautifully! Highly recommend."