Regal Nails, Salon & Spa 5200 Westpointe Plaza Drive, Columbus, OH 43228

"EXTREMELY RUDE AND RASICT DO NOT GO HERE!!! I have NEVER hit the “no tip” button so fast. The service was terrible and the experience wasn’t relaxing AT ALL!!!! I went in for a gel manicure and the lady told me it would be $55 for the design I wanted as well as an extension on one finger because my nail was broken. The extension which was an additional $5. She proceeded to start on my nails and when she was filing my nails she filed the nails on one of my hands crooked and the acrylic extension on my nail didn’t even look like an extension in the end. The acrylic extension length was fine until she started filing it the first time and she made it round when I asked for square. Then I asked her to fix it and she made the nail back to the original length it was before. Then she did the first part of my design which was the chrome and when she put the topcoat on that there were black particles underneath the topcoat so I asked her to fix it and she GASLIT me by saying “I don’t understand what you mean” which she said in a rude tone. After all my nails were complete she started filing them for the finishing touches and she was REALLY AGGRESSIVE to the point where she didn’t stop until I went “ouch.” The Caucasian people in the salon were treated so nicely with manners by the other staff. There was a lady next to me and after she left the rude behaviour started. I spent over 2.5 hours in there just to be treated terribly! The nails only lasted good for a week until the gel started lifting from my cuticles. WASTE OF MONEY AND TIME! SAVE YOUR TIME AND MONEY AND GO SOMEWHERE ELSE!!!! Wish there was an option for a 0 star rating."

"Broughty my daughter and I and we were told they could do specific designs/ombra. They process was so rough and slow because she kept making phone calls, the lady who did my daughters nails made her bleed. Then came time to paint my nails looked NOTHING like the milky “ombré” I asked for. (In fact they have a very yellow tent too them, my daughter who just wanted emerald green with leopard spots on 3 who was assured they could go it all the sudden didn’t have the green and didn’t know how to do the spots and handed my daughter a book of stickers for Christmas and flowers. My nails are uneven and just a mess and my daughters are the same. I would recommend NOT coming here, they over charge for HORRIBLE work $160 and they’re not even close to what we wanted, asked for and told they could do."

"Not only was the man who did my daughter's nails rude, but he was EXTREMELY ROUGH with her hands. He made her bleed on 3 different fingers. The nails look absolutely horrible. We will NEVER go back!"

"Although this justiciar location has pretty colors and she of the Ladies are nice. The one that did my nails was rushing, and very pushy. I wanted a natural dip and she kept trying to give me color. Then she didn't do my do right and two days later on Christmas my dip cracked and chipped on two of my nail that I paid $125 for due to all the up charges for the service that should be included. As it in at other locations. I was told a wait time of 10 min that turned into an hour, and I ended up being there for four hours total.Once they fix my two nails I will def not return here!! Nor will I recommend them."

"When I have a vision. I come here. Mr. Steven and Miss Tina are fully committed an considerate to what I want. I love my nails and will come here again. Thank u."