Home Services at The Home Depot 6562 Winford Avenue, Hamilton, OH 45011

"Love this store .great staff."

"Very disappointed, went here on black Friday looking for ornament storage which is not out of the realm of possibility since they advertise them available at this store. Was quoted by an employee that we don't have them down from overheard storage, really. Dissatisfied, I went down the street and bought them somewhere else."

"#HomeDepot #robbed us. 4 day flooring install took 6 months to complete. Wrong materials ordered, floors damaged on multiple occasions, installers robbed us, communication horrendous throughout the process. I understand mishaps and bumps in the road but I expect good customer service and solutions delivered. This has not happened- got a whopping 15% back. NEVER USE Home Depot. Full details below: Oct 2016- #HomeDepot flooring quote Dec 2016- floor install scheduled. Was supposed to take 2-4 days total. Subcontractor tore up old tile and carpet and then discovered new floors were #damaged AND #wrongstairs ordered. Had to reorder floors, move daughter’s 1 year bday party to new location and celebrate Christmas w concrete foundation. Jan 2017- next set of floors arrive, ALSO #DAMAGED. Decide to go w completely different floor style since we couldn't get it right the first few times. Feb-Mar 2017- yet again, next set of new floors arrive. Subcontractor called off job. New subcontractors ROBBED OUR HOUSE. They got kicked off job. New floor guys put on job. Finish floors. But guess what? Not enough stairs ordered so can't finish job until more stairs come in. Finish job mid March. Communication from #HomeDepot throughout entire process was #horrendous. I told store manager multiple times that I'm in the business world and I'm more than understanding of #problems but I ultimately expect solutions to #issues. The manager said he would "fight" to get us reimbursed. The final refund was finally delivered to us in May of 2017. I would easily spend the cost of our floors at #HomeDepot again in the next couple of years but instead I will boycott them since they chose a measly 15% refund."