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Alpha Apartment Management
12026 Mayfield Road, Cleveland, Ohio 44106
About the Alpha Apartment Management
Alpha Apartment Management is a leading real estate agency located in Cleveland, Ohio. Situated at 12026 Mayfield Road, our team is dedicated to providing top-notch property management services for apartment buildings in the area. With a focus on customer satisfaction and attention to detail, we strive to ensure that both tenants and property owners have a positive experience. Whether you are looking for a new place to call home or need assistance with managing your rental property, Alpha Apartment Management is here to help. Contact us today to learn more about our services.
Photos of Alpha Apartment Management
12026 Mayfield Rd, Cleveland, OH 44106, United States
Opening hours of Alpha Apartment Management
Monday:
08:00 - ?
Tuesday:
08:00 - 05:00
Wednesday:
08:00 - 05:00
Thursday:
08:00 - 05:00
Friday:
08:00 - 05:00
Saturday:
08:00 - 05:00
Sunday:
? - 05:00
Reviews of Alpha Apartment Management
"I wouldn't recommend anyone rent from this company. I went a total of 3 weeks without heat on and off due to boiler issues. My move-in date was postponed due to work on the heating system. The longest I went without heat in the winter was a week. They only comp'ed me about $250 for the week without heat, but not for any other time i went 1-2 days or weekends without heat. Which was several times. I would also regularly have leaks due to the upstairs heating system leaking into my unit. On Christmas, several pipes burst and another tenant's unit was being flooded. He couldn't get ahold of anyone for hours and asked me for help. I often went weekeds without laundry facilities as well as they do not do maintenance or anything else really in weekends. The worst part of it all, is that after so many water issues, my unit became so moldy that black mold was creeping out of cracks into my unit. I was severely allergic to this mold and constantly was using HEPA toxin filters and taking medicine. I was so covered in hives my dr couldn't perform a skin allergy test. My 2 cats also had rashes and respiratory issues due the mold. All these issues cleared up once I moved out. The only remediation that was attempted was bleaching and repainting the crack black mold was coming out of. I was only at this unit A YEAR. I never missed a rent payment. Also the radiators would bang loudly all day and night to the point I was losing sleep. The only good thing about this company is they let me alone about moving out 1 month early, but they still kept my security deposit. They tried to argue with me over it but I have records of all the drs and vet appointments for the issues the mold caused me. I also did an air quality mold test and found 2 species of mold allergin IN THE AIR. If this is how they treat a new tenant that pays rent on time in full, I can't imagine how they treat others."
"Rented with Alpha from Fall 2021 - Spring 2023 in the Little Italy area. Recently renovated property walking distance to CWRU campus. Rent and maintenance requests are managed through an online portal which is generally straightforward. Experience with management has been positive. With the office in Little Italy, someone is usually available to discuss any questions or concerns that arise."
"We recently moved into a brand new construction house that was finished on time. The house is very modern and has all of the amenities needed. Jeff has been super helpful with the entire process. He was very quick to answer any emails and gave very helpful responses. Overall a great experience!"
"Jeff finished a brand-new house for us with all the modern amenities. He has been a great resource throughout the lease signing process and delivered the home exactly as expected per the blueprint. Even when there were issues setting up utilities, Jeff provided an alternate solutions free-of-charge for our inconvenience. Despite some bumps in the road, the house and Jeff, has satisfied our housing needs."
"Lived here my senior year at CWRU from 2021-2022. I had a very pleasant living experience at 11350 Hessler. Hessler is known to be where many upperclassmen live, so it can get a little loud at times, but that is not at the fault of this management team. Many issues that one may experience with living in Cleveland can be directly dealt with by requesting maintenance from the AA portal. I have never had any heating issues, bedbug concerns, mold, or rodents/other pests. Utilities were very easy to set up and contact information was provided on the lease. I've read other reviews about poor maintenance, so I advise any future renters to be friendly with the maintenance crew and to be specific about what you are requesting. Moe and his crew always contacted me within 24 hours, sometimes within hours of submitting a maintenance request. It was very easy to voice any safety concerns, key issues, and other issues, and were always resolved in a timely manner. I had a great time in my apartment and paid a very reasonable amount of rent. I set up my rent payment to be on auto-pay, which is something I would advise other renters to do, as well, so you never miss a payment. If I wasn't moving away, I would've been happy to stay in the same apartment."
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