Glen Hollow Apartments 150 Brentwood Circle, Alexandria, KY 41001

"Glen Hallow is the best apartment I’ve rented. I’m 71 and disabled. The personnel here from the office to maintenance go way beyond making care I’m ok. I’ve had spine surgery and numerous other health conditions. They always show great care to help with anything I need. You have no idea being 71 and disabled how much it means to have such kindness. I have been here for 2 plus years and will be here until I die. Not being dramatic, there is just no other place I can imagine that I feel safe and well taken care of as I do here."

"Going on our 3rd year of living here. The apartments are pretty big especially for the price. We have always loved the environment here. It’s peaceful and quiet. They keep the premises clean and are good about refilling the pet stations. Anytime we ever have maintenance requests, they usually come within a couple hours. I would definitely recommend."

"My niece lives here and I went to visit her for the first time since she moved here which has been 3 to 4 years. It was a really nice, clean place and she only had good thing to say about them. She added if something needed fixed, they always had someone there on it within a week. Not bad I'd say."

"We love Glen Hollow. We have lived here for 2 years and just renewed our lease for another year. The office staff is great! Our grounds are beautiful, and our maintenance staff are quick and reliable. They even have an app to pay rent or submit maintenance issues. We love our apartment community!"

"The management had my car towed saying it hadn't moved in three days and your car must move every 3 days (there is nothing in my lease saying my car must move every 3 days) and said my tags were expired which is not true. I have to pay tons of money to get my car out because I was on vacation when it happened and the tow company charges per day on top on the initial $100 fee for my apartment having it towed. The only response the management could tell me was if you decide to not renew your lease because of this incident then so be it. I don’t understand why they are towing people’s cars when there is never a parking problem where I’m located in the complex even. People live in apartments because it’s affordable but when the management does things like this it makes it very unaffordable and unfair to their residents who have lived here for several years. The management used to be good but it’s horrible now. You call to complain about a disturbance and they say you just have to call the police they can't do anything. The stairs on the back building haven't been painted in 6 years and are rusted the front buildings get sanded and new paint though. The pool/gym bathroom isn't clean and was out of toilet paper all day on Memorial Day. The gym is a joke, half the equipment is broken. I'm doing everything I can to get out of these horrible apartments. Save yourself the huge headache and don't move in here."