Vista Pointe Apartments

"I feel so disrespected. I’m homeless now. I wasn’t evicted here but I wanted to leave. I was just about to move into my new apartment. Regardless of my situation I left vista point hoping I could start over. James told my new landlord my business. I have 2 babies to worry about. The mature thing would have been to tell them that I was a okay tenant. He put in a bad word and now no one will rent to me. If you don’t have a car don’t move to vista point. If you have a boyfriend don’t move to vista point they hate couples. You will receive a violation notice on your door every month for things that you didn’t even do. If you have a housing voucher don’t move here. People are nosey. The neighbors love telling on you.. Hope this doesn’t happen to someone else here."

"Spent all of christmas day and the following 48 hours without running water and heat--which is completely illegal and deems this place inhabitable. James Boyles is a joke and told me today (1/09/24) that i'm only inconvenienced for the day...because the water and heat is shut off --AGAIN. This has been the 5th day in the past two weeks I have been denied running water and central heat. This place is gross and disgusting and what they're doing under the Fair Housing Act of Kentucky is completely illegal. I contacted the Better Business Bureau, the local news, and the Kentucky Bar Association. What is going on here is completely against the law. People are stripped of their basic human needs; completely deplorable."

"I lived at this complex for about a year and a half. I see a lot of negative reviews on here and I have to disagree. The location is really great, I feel like you can get anywhere in less than 20 minutes. It’s super close to downtown Cincinnati so you can enjoy the hustle and bustle if you want, but where the apartments are you would never guess your that close because of how quiet it is. The manager Diana is really professional and fair, and she always got back with me immediately. She always kept the tenants informed if she would be out for the day or just in going ons in the neighborhood. Even after I moved I had an important piece of mail delivered to the apartment and she went out of her way to make sure I still got it, which she didn’t have to do. Also the maintenance men are AMAZING. Anytime I had an issue they were there that day or the next, never longer. The place is kept pretty clean as well (sure you’ll have select people that don’t clean up after themselves), but they do lawn care regularly and in the spring they plant flowers and put down fresh mulch and it’s very pretty. I personally moved because I needed something bigger for us and a yard for my dog. But if they bigger units available at that time I definitely wouldn’t have moved from this place."

"Was just thinking about my time here and decided to write a review. This was a nice first apartment for college students and we didn’t have many issues with the building. However the manager was horrendous. I became very ill while I was staying here and wasn’t able to contact anyone for quite a while. Eventually the decision was made to move out. However, when I went to put in my notice the manager lost it on me. She was very angry I hadn’t been living in the apartment. I was in fact in the hospital most of the time I’d been gone but I didn’t see how that was any of her business. She made several false accusations. She was also very fixated on my cat who is a emotional support animal. She accused me of faking my service animal paperwork because I left her at the apartment. Unfortunately the hospital doesn’t allow cats. I left her in the care of my roommate and my mother was sending her money along with bill and rent money. She even threatened that she was going to take my cat to an animal shelter or leave her on the street. Needless to say I was in tears at the end of the meeting. I doubt I will ever be treated so horribly again in my life."