The Provident

"UPDATE: Management was replaced. New management is much better, and Im much more likely to recommend this place to others. Thank you for your work to make this place better for residents. OLD: Management is not good. Every email from them to all tenants has a vaguely threatening tone, and now the building doesn’t even have a location to take your trash. How hard is it to get a dumpster or equivalent space for people to take trash? Highly recommend looking into other buildings if you wanna live downtown."

"This building was nice when I first moved in but in the years since it has changed ownership many times and has become plagued with issues.I would not recommend that anyone move here. Packages are regularly opened and stolen, the AC struggles to keep up in the summer, and worst of all you WILL NOT HAVE HOT WATER!!! These issues have been present for the better part of a year and management is either unwilling or unable to address the problems. It has gotten to the point that they do not even respond to emails when the hot water is out which is pretty much a weekly occurrence here now. Please if you value your sanity and time look anywhere else in the city and you will be in a better spot than living here. (Update) - It’s now 5 months later and residents are still dealing with no hot water and no heat. Stay as far away from this place as you can. It’s an absolute joke how horribly mismanaged this place is and it just continues to get worse."

"Do not move here – I moved out in March but stayed here for around a year. Previous management was semi-decent but when the Bradley company took over management of the building, we constantly had lack of hot water and water shutoffs, a lot of instances of stolen packages, issues with delivery drivers being able to access the building to bring packages in, lack of transparency in charges, etc. The apartment itself was decent but lots of extra/vague fees so not worth it at all, especially considering how downhill management seems to have gone."

"I currently stay at the Provident and I would give them 0 stars if I could. Here is a list of all the things wrong with this place and I have barely been here for 3 months: - Never get in contact with anybody resident or not - about 1 month ago the butterflymx system was broken and it still has not been fixed. Management put up a number to call but the delivery drivers still can't reach them. The drivers either leave and can't deliver, or they just leave it outside for anyone to take it. - My packages have been stolen; your property is not safe here - I have been charged 2 LATE FEES even though I pay my rent early. I had to call over 10 TIMES, email, and text just to get 1 RESPONSE back to remove it The only positive is the apartments look okay inside but they are still far from perfect."

"You will regret renting here. Heat, AC, and hot water have regular issues. We didn’t have heat on some of the coldest days this year. Packages are regularly stolen or opened. This building has changed hands many times. Poor management and new ownership doesn’t care anything about the residents. Avoid at all cost."