SAVOY 6120 Village Centre Avenue, West Chester, OH 45069

"First, let me say that working with Taylor Bizarro and the maintenance crew was a great experience during my stay at Savoy. Taylor and the maintenance crew did a wonderful job. However, I can’t say the same about the rest of the leasing staff, Elizabeth D and Shannon S. I lived there for 18 months while my home was being built. On June 12 I provided a 60 day notice not to renew my lease as required by the lease agreement. I also told the staff I will more than likely be out of the apartment by July 5 although my lease doesn't expire until Aug 15.…I never said that I would not be paying rent thru lease end (Aug 15). Immediately Shannon said I had 2 options. 1: Pay rent thru July 5 and a “lease buy out fee” of $3500. This wasn’t really an option as it was much cheaper just to pay rent thru the end of the lease (Aug 15) as was my intention all along. When I asked if she would lower the buy-out fee she stated that they have to charge all tenants the same amount or it would be a violation of Fair Housing laws. That is a total lie. I spoke with several tenants who paid less than that and some who paid nothing at all. Additionally, it is not a violation of Fair Housing Laws to negotiate a lower buy-out fee. Lastly, the buy-out fee field in the lease was left blank. Why leave it blank if they have to charge all tenants the same set amount? I will be looking into this a bit closer with the state of Ohio landlord/tenant laws. 2: The second option was to move out by July 5 and immediately pay all rent thru the lease period (rent acceleration) and IF they are able to rent the unit to someone else before Aug 15 they would refund the prorated amount. Why would I pay all rent immediately and move out by July 5 when it would cost me the same to continue my lease thru Aug 15 and pay the same amount without having to move out by July 5? Additionally, how would I know if and when they really rented the unit out? My neighbor moved out a month before I did and that unit sat empty for at least 1 month if not longer. I tried to call the regional manager (ReginaB) at the corporate office but till this day I have not received a response to my email or voicemail. The regional manager had the onsite manager do the dirty work and call me instead. Don’t let the 4.5 star google reviews fool you. Most are from people who took a tour or are on the waiting list and have not lived at Savoy. Scroll down and read reviews from tenants who have moved out and you will get a better idea of the move out process, cost and staff attitude. I understand it is a business and they have to maximize revenue but lying to achieve that goal is not acceptable. Not returning tenant emails and voicemails is not acceptable. Also, once you take a tour or move-in you will be bombarded with email requests for a google review. Don't fall for it. That is how they are getting a majority of the 5 star reviews. People are completing reviews before they have truly interacted with the leasing staff. If you decide to stay at Savoy, please make sure the lease buy out fee is filled in with an actual dollar amount and not left blank. Good luck and thanks for reading this review!"

"I took a tour with Taylor and put in my application! Taylor was patient due to us being late because of traffic! He was very informative and showed us every detail and amenities like under mounted lighting and a pool!!! Girl, Yaas! I love the place! It is the perfect place for the next stage in my life!"

"To be honest, I wanted to live here so bad that I didn't take a tour or anything. I was sold just by what I saw on the website. Unfortunately, I am a disabled veteran and that is my only form of income. I was denied by the Savoy because of my income which adds up to over $40,000 per year (as a reminder VA disability payments are not taxed or deducted so that is a net over $40K per year). If I made $70K in a regular W2 position, made a 10% contribution to my 401K, and had average benefit deductions I would net around low 40 something. My perception is that they don't want disabled folks, at least veterans to reside here. What a shame, the place looks sweet! C'est la vie!"

"Taylor was amazing in showing us around and answering all of our questions. We came in close to closing time just to get some information and he offered us a tour and answered all the questions we had. The apartment was very nice and the amenities were amazing. Hoping to call Savoy my future home!"

"We took our tour of Savoy West Chester yesterday with Taylor Bizarro, Leasing Consultant, Taylor was absolutely fantastic in providing every detail of the property, floor plans and complete transparency of prices and fees. He answered every question and spent extra time to show us every amenity available. In addition he was just wonderful in communicating with us and listening to our needs as well as our current situation. The property and units are nice and overall and a very good value for the location and what they provide."