Tropical Village Apartment

"I was not happy with the property management. They overcharged to refrain refunding my security deposit. I found a snake in the bathtub. The property is not safe at all. It is extremely trashy place to live."

"Lived here years ago, it was completely ROACH INFESTED, they had to break my lease and let me move! The short time I was there, the dirty people above me also stole my kids clothes and put their clothes with mine in the dryer! Very dirty."

"Lived here for almost 5 years. My 1st place with my fiancé. I also referred my grandmother to live here after moving from New York. I had a great time living here all of these years. Never an issue, landlords are great. Especially Ruthann & Darla. Always there to answer a question or anything. Maintenance is thorough & on time. The neighborhood is safe & right by the high school. Definitely would recommend for anyone looking for a little apartment to start. :)"

"Nasty management... They pick and choose who they want to live there... My fiance was 5old i could move in and so i did and we let management know... They decided they didnt want me there due to 1 felony which was a non violent crime.. My church even went to bat for me and explained to them that i have changed my life around.. They still threw us out while i was 6 months high risk pregnancy and on bed rest... There was also a skunk under our house that kept spraying and they didnt do anything about it.. They trapped it and left it for over a week in the cage which is cruel.. So we fed it and gave it water... And then they just let it go instead of relocating it... So it came right back.. I would not recommend this place or any of the houses or buildings they own.. This is painesville so i think it's time you change your ways tropical village... Most people make mistakes.. It does not mean they will be bad tenants or continue to make tbe same mistakes... I didnt... I understand that you have a strict policy on who can live there and who cannot. However there were numerous people who went to bat for me. I also had ZERO violent offenses and nothing drug related or assault related. They we minor. And since then I have changed my life for the better. Plus no one even checked into me. I came in to get added to the lease and I just mentioned ti the lady anf she said nope. No one had even screened me. So it seems that rules were not followed as far as a screening process when it came to me. And that was not right by any means. We loved that place. Absolutely loved it. And I was kicked out during a high risk pregnancy. His rent was paid on time. Uis bills were paid. He did nothing wrong while living there. But it's you guys who are missing out on a fantastic tenant. And I'm sorry but some people deserve 2nd chances when it comes to this type of thing. I am viewed as less than because I made a mistake even though i fixed my life. I do not think that is fair. plus you guys accept far worse tenants who do have records and who are still messing up and commiting crimes while renting from you."

"The most disgusting place I have ever been in. They hallways always smelt like someone was dead in one of the apartments. Management is mean and nasty towards everyone. You have no privacy because they’re always outside your window “walking the dog” we had a messed up stove since the day we moved in and couldn’t even use but one of the burners on it the whole time we lived there. I complained about the ac being broke and that their was MOLD in the carpet and I have a small daughter with breathing problems as do I and they brought me another broken ac and NEVER fixed the mold. Do not move into that place it was the worst mistake ever!"