Casellas Orthodontics
1251 Main Street, Cuyahoga Falls, Ohio, United States
About the Casellas Orthodontics
Casellas Orthodontics is a premier orthodontic practice located at 1251 Main Street in Cuyahoga Falls, Ohio. Specializing in providing top-notch dental care, our team of skilled professionals is dedicated to helping patients achieve beautiful, healthy smiles. From traditional braces to Invisalign, we offer a variety of orthodontic treatments to suit individual needs. With a focus on patient comfort and satisfaction, Casellas Orthodontics is committed to delivering exceptional care in a warm and welcoming environment. Visit us today to start your journey towards a straighter, healthier smile.
Photos of Casellas Orthodontics
1251 Main St, Cuyahoga Falls, OH 44221, United States
Opening hours of Casellas Orthodontics
Monday:
09:00 - 17:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 13:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Casellas Orthodontics
"The best Orthodontist office hands down, you couldn't ask for a better team. The front desk staff are super pleasant, especially Lindsay, she makes every experience easygoing. She's super kind and helps where needed. I would definitely recommend them to friends and family."
"All of the staff is super nice and welcoming. Though especially Vanessa and Stephanie!! Vanessa is super energetic and does an awesome job at patient care! My mood is always brightened when I see her. They made my 5 years with braces as amazing as possible! (That’s Vanessa in the picture)"
"Been going here over a year and I’ve always noticed the difference in how I was treated as an African American Woman. I’m not greeted the same I’m not treated the same as other races. Today 2/21/2024 I called to make a payment and schedule an appointment. The lady Lindsey on the phone proceeded to interrupt me as I was talking even after I asked her not to. I continued with the phone call to make a payment and try to get an appointment schedule. After 2 attempts my appointment was schedule and as I went on to say “thank you” and hang up the line Clerk Lindsey “hangs up” ….or so she thought ….and she began to talk about me, my finances, my previous missed appointment when I had to cancel because my daughter who has a disability had therapy and so on. Calling me out my name etc. At this point I hung up and called back. I confronted the Lindsey clerk and told her I heard everything she just said about me and she proceeded to gaslight me as if she did nothing wrong. At this point I asked to speak to the owner or an HR department. She stated that there is no Hr and the doctor only accepts calls from other Doctors and that he will not be calling me back. I then asked her what time they closed and proceeded to drive to the clinic. Once there, the two people at the desk were the same 2 people people Lindsey and Vanessa who were just talking about me no one else was available to help me. I asked for the owner in which they told me he would be out shortly was almost finished with his patient. I sat down and waiting. After 15 minutes of waiting the lady Stated that it would be almost 30 more minutes before the doctor could come out and speak because he had 6 patients ahead of me. I was the only client in the lobby and the office is small there were only 2 patients there. At this time I began addressing the ladies at the front desk Lindsey and Vanessa about how they didn’t even apologize for being rude and unprofessional and how next time they would like to talk rudely about their clients they should make sure the phone was hung up first. The doctor noticed me in an upsetting situation and did not come to the front at all. Instead I had to set an appointment weeks away to discuss what transpired today. If you are a person of color (Black/Brown) take your business elsewhere. I’ve been getting subpar care with customer service since I started coming here and I kept quiet UNTIL NOW. Now I will let my voice be heard because NO ONE should be treated in the way every. Doctors need to hold their staff accountable for treating patients negatively and apologize; Learn from mistakes likes this and become better in the future. I also want to note that I have never had an issue with the male doctor until today all issues I’ve had have been with the desk workers. Hopefully the can learn and grown from this and treat their patients better in the future. I’m not one to try and tear down a business or speak down on a business which is why I drove there to clear things up but this is the result. I pray the business is able to grow and learn from this and hold their staff accountable for their actions and mistakes in the future. I’m not sure if I will continue my care here after this. I have an appointment to speak with the doctor in a few weeks and ill come back with an update. If you’re reading this stay blessed."
"Just wanted to say if you’re looking for a professionalism at the front desk, go somewhere else . Two Women by the name of Lindsay and Vanessa Were rudely talking about my friend over the phone and she heard them…. Very unprofessional They need to be held accountable. My friend felt very unheard, disrespected, and dismissed. I also would like to mention, treating people differently, based on skin complexion ??? It is very obvious these people treat people of color a certain way compared to people that’s not of color … I think most of these reviews are fake and being made by this place, but mine is very well real. Let’s see how long it stays up here.!! Please just go somewhere else, The last thing you want Your money to a place where it’s very unprofessional !!!!"
"I recently came here as a tag along with my grandchild! I was impressed from the moment our family walked in ! We were immediately greeted with a smile and quickly checked in. The lady at the front desk( if i recall properly ,her name was lindsey)was fantastic. She had such great energy and positive attitude. She answered all questions we had and wished us a great day as we left! The appointment went well, we had no complaints!"
-
Dr. Adel M Tawadros Pediatric Dentistry
179 N South St, Wilmington, OH 45177, United States
-
Dublin Kids Dental
6235 Perimeter Dr A, Dublin, OH 43017, United States
-
Hilliard Pediatric Dentistry
5138 Norwich St, Hilliard, OH 43026, United States
-
Haring Pediatric Dental
4395 W Granville Rd, Dublin, OH 43017, United States
-
Tiny Teeth of Dublin
5699 Innovation Dr, Dublin, OH 43016, United States
-
Pediatric and Adolescent Dentistry
3535 Fishinger Blvd Ste 270, Hilliard, OH 43026, United States
-
Dr. Skelton: Fairfield Pediatric Dentistry-Chew Chew Junction
945 Deis Dr, Fairfield, OH 45014, United States
-
Cincinnati Children's Fairfield Primary Care
3050 Mack Rd # 105, Fairfield, OH 45014, United States
-
Village Pediatric Dentistry, Laura Doss DDS
8179-H Princeton Glendale Rd, West Chester Township, OH 45069, United States
-
Prairie Kids Dental
982 Galloway Rd, Columbus, OH 43119, United States
List of businesses, places and services in Ohio
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos