Bright Now! Dental & Orthodontics 4184 Pearl Road, Medina, OH 44256

"Location won't make any accommodations for children with disabilities. Throwing you out and making a referral is their fix. If you have either a child or anyone with a disability I would look elsewhere. Something as simple as a few seconds of a break is too much to ask."

"My wife visited today to get a filling fixed and she was there for over and hour and a half only to find out they wouldn't fix her filling and she would have to be rebooked. This place is running a scam to double book insurance. I confronted the 3 entitled rude women working only to be told I had to leave because I questioned them. They were rude to me from the second I questioned them. They cancelled my wife's appointment because they got butt hurt for being called out. They did the same thing to me in the past. Avoid this dentist unless you wanna get scammed."

"I just had the worse experience with bright now dental. My son who has special needs has been waiting for almost a year for dental surgery. The surgery was rescheduled twice, once told I would get a call back from the office to inform me of a doctor's appointment that he needed to have before the surgery. I called the office to inquire about the appointment only to be told the doctor no longer works there. The person on the phone whose name was Natalie was the rudest person I have ever encountered. She basically said this was my fault and that I didn't call them and she had no care or concern about my child's care or needs. My son is in pain and I trusted this dental office to help him, now he may have to wait in pain even longer. If you have a child with special needs please don't come here"

"They are very compassionate. I'm a real baby when it comes to the novicain shots. They didn't make me feel shame for my tears. I was having a surgical procedure that involved the top & front where the shots are most painful. I'm sorry if anyone else there heard me during the shots. But the staff was great."

"0/10!! My toddler is 2 years old & went for her cleaning and we sat and waited 30 minutes after her scheduled appointment (not the end of the world) I asked how much longer until she’s called back - the receptionist were amazing & very polite! Checked and got her called back within minutes - she got her teeth brushed and told they would be right back with her for her mouth to be checked etc, waited another 30 minutes & she never returned. My appointment was originally scheduled for next Friday but they called me in to get me in sooner & clearly overbooked themselves. It’s not realistic for a 2 year old to wait an hour, my daughter was clearly ready to go. Once again the receptionist were great, but the time management there is awful. If you’re thinking of bringing littles, check elsewhere! Not to mention the younger boy who was a new client who came about 20 minutes or so after we arrived was being handled while my 2 year old threw a tantrum waiting."