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Kees Stephen R DDS
2370 Grandview Drive, Covington, Kentucky 41017
About the Kees Stephen R DDS
Kees Stephen R DDS is a reputable dental practice located at 2370 Grandview Drive in Covington, Kentucky. Dr. Kees Stephen R and his team provide top-notch dental care and services to patients of all ages. With a focus on preventive care and patient education, they strive to help individuals achieve and maintain optimal oral health. Whether you are in need of a routine cleaning, filling, or more complex dental procedure, Kees Stephen R DDS is dedicated to providing personalized and compassionate care. Visit their office for all your dental needs and experience the difference that quality care can make in your smile.
2370 Grandview Dr, Covington, KY 41017, United States
Opening hours of Kees Stephen R DDS
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
Closed
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Kees Stephen R DDS
"The bad reviews on here are for his front staff desk, we couldn’t even talk to the dentist. His front desk staff are on a power trip. They do not care about the dentist, his practice or most importantly the patients! They are rude and treat people with disabilities like they are unworthy of treatment because they are on state medical insurance. I had My 8 year old son scheduled here and his mom called and switched it even after they told me that she could not schedule him for one because she missed to many appointments and for two I was in ten middle of brining them custody paper work. So after trying to discuss with the front desk staff how she was able to change his appointment they started acting like I was doing something wrong just to tell me they were not going to see him now and hung up on me and my wife. Apparently them being right and on a power trip is more important than my son being seen and getting his teeth fixed. Please don’t schedule your kids here. They don’t need someone else to be mean to."
"These front desk people are these most unprofessional employees I have ever had the chance of speaking to. Not only did they cancel an appointment for my son who has developmental disabilities and is on life Sustaining medication’s that are causing his teeth to break and his gums to have issues, (he’s 8 btw.) they told us his bio mom could not make appointments because she missed to many, but we had to have all kinds of information just to get him scheduled. My husband spent and hour on the phone with them. They finally scheduled the appointment. His bio mom whom he’s not seen in 2 years calls and reschedules his appointment trying to help out, not knowing he was already scheduled. They didn’t inform her for one and for two, we went through this huge process just to get him scheduled! We call up there for them to play a bunch of word games with us when all we are trying to do is have our son treated until his insurance kicks in, in Ohio and off KY state insurance! Front desk tell me I’m being rude and talking over them, she gets upset because I called her out on lying to my husband about our sons bio mom not being able to schedule him, this lady tells me that they are not going to see him now because I had an attitude! And they hang up on me! What a power trip! I will pay out of pocket somewhere else! They think that because our son had state insurance that we don’t have money! And don’t deserve equal treatment! Wrong! This complaint will not stop here! I really hope this dentist gets his front desk people under control before someone sues them."
"The bad reviews on here surprise me. I’ve had a wonderful experience with Dr. Kees and his entire office. Both my 6 year old and 3 year old have been seen at this office and they were both treated great. They scheduled my 6 year old son’s surgery quickly and professionally. My son just had surgery with Dr. Kees this morning and we were all treated great. I will definitely bring my kiddos back to this office."
"This was one of the worse experiences my child and i have had ever. I had the worst experience yesterday at this dental office. First as soon as we walked in we were not greeted and when we were spoken to We were talked down to. My son needed x rays ( i was not allowed in the room) and the woman that was taking him back was very disrespectful in telling me i was not aloud. She literally screamed “ you can’t go with him” My son was then uncomfortable and told me he was scared to go with her. She tried forcing him to say he trusted her. I asked if I could stand by the door or in the hall way and was told agin no. She then asked my child and I if he had A DISABILITY!!! ( He does not) but to ask a child that is inappropriate. I then proceeded to just reschedule the appointment and walk out and was told to not worry about rescheduling and that she would be calling “the place “ where I came from. We experienced discrimination at this office and i have yet to hear back from them regarding our experience."
"I was referred to Dr. Kees through my family dentist for my daughter. After I made the appointment I was told 3 times that I had to be the one to bring her to the initial appointment, which I don’t understand because her father has just as much right to seek any kind of medical service she needs. We were told that only 1 parent could be in there, that the other had to wait in the car. I had made a remark that the place was weird. It was, the staff wasn’t welcoming at all, very stand offish, for a pediatric dentist the office was very gloomy, put dates and super small. The nurse confronted me on my observation of the place being weird and I explained to her my observations. She proceeded to tell me I could go back to my original dentist, or even Children’s. Obviously I ruffled her feathers. She became very defensive and was very rude! All because of my observations! I didn’t raise my voice, curse or anything. I actually just stood my ground, and she didn’t like that. I received a voicemail saying I should go elsewhere because of the disrespect I showed, which was none!"
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