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Mortenson Family Dental
1983 Dixie Highway, Fort Wright, Kentucky, United States
About the Mortenson Family Dental
Mortenson Family Dental is a trusted dentist institution located at 1983 Dixie Highway in Fort Wright, Kentucky, United States. Our dedicated team of professionals is committed to providing top-quality oral health care for the entire family. From routine cleanings to more complex dental procedures, we offer a wide range of services to meet your needs. Visit us today to experience our personalized care and welcoming atmosphere.
Photos of Mortenson Family Dental
1983 Dixie Hwy, Fort Wright, KY 41011, United States
Opening hours of Mortenson Family Dental
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Mortenson Family Dental
"I scheduled a new patient appointment at 2:00pm. I showed up 10 minutes early to fill out any paperwork. I sat in their waiting room until 2:40, then asked what time my appointment was, thinking that maybe I had written down the wrong time. They tell me that they moved my appointment to 3:00pm without contacting me prior to my appoint. They claimed to not have my phone number. It would have been nice to know that at 1:50pm, when I showed up for my appointment, as I was not available for a 3:00pm appointment. They had 4 other 2:00pm appointments, I cannot fathom why they would choose to bump the only appointment where they were unable to contact their patient. This was a frustrating experience due to unprofessionalism from Mortenson Family Dental."
"I have been going here for quite some time. I never like to complain. However, if my memory serves me correctly, that last few times, I did not feel like my teeth were cleaned properly. This time I am saying something. Yesterday, the hygienist smeared across all teeth the paste, as if to save time, and attempted to clean my teeth. After sh was finished, my teeth did not feel cleaned. Polishing should happenibgnon every tooth individually. May daughter used to tell me that she did not think they cleaned her teeth, but I never listened. Now I understand. I plan on telling my insurance as I should not have to pay for this service. The hygienist was very polite and nice, but that is not how teeth get cleaned."
"Amy gave me one of the best/thorough teeth cleanings of my life! The staff is very polite and courteous to you & to each other as they work. The dentist was quick and eager to fix an issue with a filling right on the spot. They really care about your dental health!"
"Worst dentistry ever. Got some work done January 2023 of a old filling that was not giving me any issues but they pushed for that anyways. Since then I have had major pain in my tooth every time I bite down. I tried rescheduling appointments to come back at least 5 times this year. Every time the day before they would cancel my appointment and tell me to schedule again. I finally gave up and pushed off scheduling until December 2023. My appointment was at 1250pm. I showed up at 1240pm. Did not go back in the chair until slightly passed 130pm. Once I was in the chair and got some xrays done. The dentist came in for what was maybe 5 minutes and recommended a root canal. Once I was checked out and got my referral for the root canal I the referral called to schedule. Only to find out that place does not accept my insurance. What kind of company refers customers to other places their insurance is not accepted? Are they just not doing their jobs? Very frustrating and seems like they do not value their patients at all. Such a mess of a place. I would not recommend coming here."
"Sandra the great was exactly that, GREAT! She made my son feel so comfortable and she assured me that I’m doing a great job. She educated me on some things to improve on without making me feel bad. She is definitely the type of person that should work with people. She’s so friendly and helpful. Will definitely ask for her for each of my kids’ visits."
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