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Weaver Dental Care
8449 U.S. Highway 42, Florence, Kentucky, United States
About the Weaver Dental Care
Weaver Dental Care is a trusted dental institution located in Florence, Kentucky, United States. Our team of experienced dentists is dedicated to providing top-quality oral healthcare services to patients of all ages. From routine cleanings to advanced procedures, we offer a wide range of dental services to meet your needs. Conveniently located on U.S. Highway 42, we strive to create a comfortable and welcoming environment for all our patients. Visit Weaver Dental Care for your dental needs and experience exceptional care and personalized treatment.
Photos of Weaver Dental Care
8449 U.S. Hwy 42 suite k, Florence, KY 41042, United States
Opening hours of Weaver Dental Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews of Weaver Dental Care
"WOW. I have been a patient here for over 11years and have always appreciated Docs work, so much so I even drove from Harrison Ohio for him to do all my dental work. Over the years we grew a bond that apparently comes apart at the seams when his front desk girls do not turn in his bills and I call for an appointment to have not the 1st, but the 3rd crown replacement needed. I am told during this call that I have an overdue bill of nearly $1000 from over a YEAR AGO. Highly shocked, as I never leave the office without paying my $500-1500 bill every time I walk into the office. Without hesitation I always pay. I understandably, with a loose crown, got very upset when I was told this. I asked why I haven't gotten a bill in the mail or why nobody has even called me. I was told my mail was returned. Very odd as I have lived here for over 9 years and she did confirm the correct address. After she calmed me down a little, as this threw me way off, and I was in bawling tears, she stated she would speak to the Dr and get back with me. Great. I called today, which is a little over 2 weeks now, barely hanging on to this crown on my front tooth, and announced my name, the phone was slammed in my ear. I called back, announced my name and mention I was just hung up on, the phone slams in my ear again. WOW. At this point I am in utter shock. I call again and ask to speak to the Dr knowing I will not get through but to hear the tone I would get. I made mention of going up to see the Dr since he was with a patient at the time. In the end I decided I will not go back into that office ever again. The only answer I wanted was who decided I wasn't a patient here anymore, the front desk or the Dr because no matter who it was, I did my part. Them not mailing out the bill or letting me know the estimated amount over a year ago to pay right then, is by far my fault. I am beyond disgusted at the behavior that came out of that office. If the Dr ok'ed this then double wow!! All you had to do was tell me it's best we part ways because you couldn't handle me getting upset over a surprise $1,000 bill. I recommend you make your own choice but the bedside manners out of this office have, over the years, gone from really great, to horrible front desk customer service, and a dentist who is really running this place into the ground. I was more than prepared to pay my bill and let you put yet another piece of garbage in my mouth. Utter Shock!!! Shame on you Dr Philbrick. Shame. On. You. *Update: they mailed me a bill now nearly 2 years later and guess what, I received it!!! ( I have lived here for 10 years) So they never sent one in the past yet tell me to call to make arrangements. Wow!! Funny because I called to pay in full and you HUNG UP IN MY EAR!!!! Send it to collections after the treatment you felt was ok to give me, I will not pay 1 red cent of this $978.50 bill. Time to call the board on this one. Very unethical mannerism."
"Very friendly staff. So happy I went to this dental office. Had a teeth cleaning best I have ever had the dental hygienist is very good and friendly. Doctor answered all my questions and is friendly also. This will be my new go to dentist no more looking ! I posted this review before getting my dentures they aren't worth the money I paid for them would not recommend this dentist, he doesn't give any warranty or satisfaction guarantee. Will be going back to Mulcahy dental where I got my first set of dentures which I had no problems with and he gives a one year warranty and satisfaction guarantee. So paying more for dentures isn't always best. Teeth cleaning is the best thing I can say about this place."
"I had a bad experience with a different dentist and was very hesitant to try a new one. Weaver is very understanding and caring and is there to help!! He made me feel calm and relaxed even thru my pain and high anxiety!! I will definitely be back. I just wish his dental services were more affordable for people in need!!"
"The staff here are awesome! Rhonda at the front desk is welcoming and tries everything possible to accommodate your schedule, she gives a fantastic customer service experience. Lauryn, the hygienist I saw is so sweet, she put me right at ease and really listened to me and did everything she could to make me comfortable and reassure me before, during, and after the procedure. The doctor himself has a great chairside manner, he was very matter of fact and to the point when going over options available. I was very impressed with the fact that after he was done with the exam he actually sat and made small talk with me for a few minutes instead of rushing on to the next patient, he truly seems to care. I can't recommend this practice highly enough!!"
"From the moment you arrived to the moment you leave a very friendly atmosphere. The staff do an excellent job and make sure that everything is done properly, and taken care of.. Dr Philbrick is great he does fantastic work and always makes sure you are comfortable and not in pain. I highly recommend Weaver Dental Care for all your dental work."
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