Springdale Dental Arts Center

"Edit: I did a little more research and found out that Dr. Allen passed away a few months ago, hence the office being closed. I wish someone would have sent out mailers or something. RIP Dr. Allen. I've been going to this office for years and never had any problems, always liked the staff and visits were quick and easy. I had my 6 month cleaning scheduled for Tues 7/19, I took off work for the morning, got there 10 mins early, only to find overgrown bushes in front of the doors, the phone number disconnected and nobody there. The furniture was still in the lobby, but it looks like it has been closed for some time. No updated calls, no mailings and no way to contact them to see if they're even still in business. I had to spend my morning off searching for a new dentist that accepted new patients in my area. Most are booked through December. Very frustrating."

"I had my annual appointment scheduled but when I got there, no one was there. I called and went to voicemail. As I was about to leave, Dr. Allan peaked out and asked what I needed. I understand we are in a pandemic but a call would have been nice so I didn’t miss out on work and could reschedule. I was told the office staff would contact me when they are open again to reschedule but that call never came. My sister had the same exact thing happen to her a week or so later at this same practice."

"I want to thank Doctor Randall Allen and his staff for all of the great dental care that they have provided me! I have had 2 root canals, 2 crowns and numerous cleanings all with no pain or discomfort. Dr. Randal has the best chair side manor and really makes you feel relaxed, safe and comfortable. I have recommended Dr. Randal and his staff to my friends and family and they agree, do yourself a favor and try the Springdale Dental Arts Center. You'll be glad that you did!"

"A terrible experience and I DO NOT recommend this place. Had a crown put on today, that I had to wait a month to receive..so in that time my gum had grown over the existing tooth that had the root canal. Today they had to cut my gum all the way around the tooth to place the crown. I was scared and in pain and received no empathy or comfort from the dentist or staff. And was referred to a different dentist after it was said and done bc apparently I was an inconvenience to them. A CPL hours after the appt I was in such excruciating pain I had to pay to go to an urgent dental. They took one look and was appalled by how Dr. Allen butchered my gum. Nothing can be done until it heals, which will be at least 2 weeks. But at least urgent care, cared enough to prescribe me antibiotics, Rx mouthwash, and ibuprofen. Your better off letting your teeth rot out of your mouth than to go to Springdale dental arts center!"

"Doctor is horribly rude. Took my daughter there when she had a broken tooth. Doctor says I told you she needed a cap. She had Caresource at the time. He told us caps were not covered by insurance at all which I found out was not true. Said it was going to be $600 to do the cap. I had gotten a cap at another dentist and told the doctor this. He said "Well maybe you should go back there." My other daughter had gone there and needed her wisdom teeth pulled. They tried to charge her a bunch of fees upfront which she paid but was so uneasy with the doctor that she decided against him doing the procedure. It took caresource calling them to get her money back. Worst experience ever. Don't waste your time or money!"