Liberty Collision Center - West Chester
9905 Cincinnati Dayton Road, Ohio, United States
About the Liberty Collision Center - West Chester
Liberty Collision Center in West Chester, Ohio is a premier car repair facility located at 9905 Cincinnati Dayton Road. Our experienced technicians are dedicated to providing high-quality collision repair services to get your vehicle back on the road looking as good as new. Whether you've been in a fender bender or a more serious accident, you can trust Liberty Collision Center to handle all of your repair needs with precision and care. Contact us today for a free estimate and let us help you get your car back in top shape.
Photos of Liberty Collision Center - West Chester
9905 Cincinnati Dayton Rd, West Chester Township, OH 45069, United States
Opening hours of Liberty Collision Center - West Chester
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Liberty Collision Center - West Chester
"It’s like the promise of guaranteed insurance funds removed every sense of customer service or sense of urgency. They promised to call back on multiple occasions and failed 100% of the time. Basic repair took a month with no follow-up on their end. Avoid if possible. Insurance likely provided a list of other options. If I could go back I would roll the dice somewhere else."
"Liberty Collision did amazing with the repairs on my car. They even got the car done much earlier than promised. The staff there is very caring and thorough with communication, especially when it comes to difficult insurance companies. I would 100% recommend taking a vehicle there for repairs."
"I had the pleasure of working with Tacy and she was beyond wonderful! Extremely informative and more than willing to answer any questions I had. She continued to notify me of any updates on my vehicle and made me feel very reassured. I felt like I was in good hands working with her. My vehicle was also in great shape and I loved the results. Will most definitely recommend this location to others!"
"Dropped off my truck for repairs after scheduling ahead over the phone; Once dropped off, was updated via phone call with status of parts that needed ordered and approx time frame; Parts took slightly longer, but was informed of the delayed. Parts held up the project, so can not complain about that. Truck looks excellent, Great painting blend-work also. Attention to detail is there, walked around truck with me once completed to go over all the changed. Highly recommended. -Tyler"
"In response to your comment, I didn't leave any info because it appeared to me that my business WAS NOT wanted. I took my car to a nearby competitor and they were very happy to take five minutes to get me an estimate. Maybe in the future have your front office employee treat people politely and not be so rude and at least appear that your needs come first. I'm sorry I interrupted her cigarette break. As I started in my previous reply, I will never use your business for my auto repair needs, and quite sure that my 35k + followers on Google Guide will also steer clear of your business. To be honest, after stopping by this business to get an estimate for repair of a small dent on my car door. First of all upon entering the business there wasn't anyone to be found. It smelled horribly of cigarette smoke and a few moments later a heavyset woman came from the back and rudely asks "what do ya need". I explained that I was looking to get an estimate on my car and her reply was "do ya have an appointment". I could understand if there place even remotely looked busy and that there would be an adjuster there that could take five minutes to look at my car. I personally would NEVER give Liberty Auto Body my business It's no wonder that they get a 3.0 out of 5.0 stars for the business. If their body work is anything like their front desk employee, they have issues."
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