Busam Ford Lincoln 1182 West Main Street, Wilmington, OH 45177

"Absolutely the best car buying experience I have ever had. I was stressed about having to purchase a new vehicle but Seth and Jeremy made the process so easy and stress free. And really went above and beyond to make sure I was taken care of and in a good quality vehicle at a reasonable price. I will definitely be going back for any future car buying needs for me and my family!"

"Absolutely the most painless and stress-free car buying experience I've ever had. Shane was great and helpful every step of the way. He helped me look into my various options and narrow down choices. Jeremy took the time to sit down and talk with me about financing after I had mentioned some concerns (nothing to do with the dealer) and helped me understand the process better. Every step was easy and I didn't feel pressured or harassed the whole time. I'm very excited to work with them again in the future!"

"Minimal quality control under new ownership. I’m a 20 year customer (5 vehicle purchases). Service department is poor. Don’t trust their examination of your vehicle! They put the wrong oil in my car, missed a frayed belt causing a breakdown. Prices are exorbitant, and they charge extra to use your credit card! The good staff from Bill Marine days are gone."

"I recently purchased a used vehicle (2023 Ford Mustang) that had less than 6k. Great communication from the salesperson due to the purchase being from out of state. However, I had a few issues upon delivery with the vehicle having a bad battery and a screw in the front tire. I had to get the tire patched and replace the battery which tested bad. Other than that the vehicle is a great value though communication and follow through after the salesperson was notified of the issues became no response. I would expect better service and follow through after purchase than before. Perhaps because I am out of state than local because I would have driven the vehicle right back to have them fix these issues. I cannot justify giving any higher than 3 stars due to the communication and lack of follow through after purchase really disappointing there was not even an offer for compensation for repairs I had to make for things that should not have been an issue on a practically new used vehicle."

"My husband had his 2019 F250 serviced-oil change etc. He drove it and noticed an “oil smell”. Upon getting home and checking under the hood, the oil cap was off and a funnel was laying beside the valve cover. The cost for the oil change was $160. He called them and they apologized."