Taylor Body Shop 111 14th Street, Toledo, OH 43604

"I took my car in to have minor body work done and was quoted one price but was told something different when I dropped the car off. They kept it longer than what was told to me and when I picked it up it was only partially done. They said my car was in 2 separate accidents and it wasn't. They said what was repared was from one accident and the incomplete part was from a separate accident. I know how many times my car was hit. I felt like I was being treated like some dumb woman that didn't know what she was talking about. I do not recommend this place to anyone."

"I wrecked my car back in December. It was told to us it would be done tentatively by Dec 22, I understand getting parts is difficult, but I also would also like to understand the staff not returning our calls and the delays. We have been very patient but this it getting out of hand. Thanks but no thanks..."

"Always great costumers service . Never had any issues. Great customer service"

"This has got to be the absolute worst service I’ve ever had. I purchased the car from the Taylor automotive group and had such high expectations. They lied to my insurance about when my car would be done. Leaving me without a car for over a week. They refused to answer my phone calls or voicemails regarding a loaner vehicle. Do not send your cars here!!!"

"First time around shop was amazing with my car repair from rear end accident. A year ago I was rear ended again at a stop light. Ive tried calling to have repairs completed. It's very hard to get a hold of someone you have to physically go to the shop. But due to post covid backlog and high worker turnover they never installed my hatch handle, I can't use my backup camera, and I don't have a light on my licence plate. So I can't drive it at night. They were an awesome shop but I think they take on too much work now and dont have enough employees."