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NTB-National Tire & Battery
5930 Mayfield Road, Mayfield Heights, Ohio, United States
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About the NTB-National Tire & Battery
NTB-National Tire & Battery is a car repair and store located at 5930 Mayfield Road in Mayfield Heights, Ohio, United States. This institution offers a wide range of services such as tire replacements, oil changes, brake repairs, and more. With a team of experienced technicians, NTB-National Tire & Battery is dedicated to providing top-quality service to ensure the safety and performance of your vehicle. Visit NTB-National Tire & Battery at their Mayfield Heights location for all your car maintenance needs.
Photos of NTB-National Tire & Battery
5930 Mayfield Rd, Mayfield Heights, OH 44124, United States
Opening hours of NTB-National Tire & Battery
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 20:30
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of NTB-National Tire & Battery
"Joan was polite and greeted me as soon as I opened the door. Yes I was in my military uniform but hearing “Thank you for your service made my day”. She did also let me know that my rim to my tire was bent. Mario was knowledgeable about pricing for a rim and how it affects the car. Great team at this location"
"This place is great if you have to get your car in that day, but other than that, i will never do business with NTB again. 150$ hr labor is outrageous. They mark up every part you need, plus an inspection fee. They tried to charge me 300$ more than my quote for two wheel bearings. 1300$? No way dude. Not for that. Better off scheduling your car to be serviced by a company with integrity than coming to the drive through auto service franchises. They are nothing but a rip off and they aren't any better than the small shop down the road. They also let me wait the entire work day for my car untill I called and hour before they closed and they said it's been ready. completely forgot about my car being done. Over priced, bad customer service, but they can get you in that day. If you need it bad enough and fast enough this is the place. If you value your money and peace of mind, go somewhere else or do it yourself."
"From the moment I walked in and was greeted I felt good about the place. Joan was exceptionally polite, courteous and helpful! Mario diagnosed the problem with my tire and fixed in less than the time expected. He was very nice and articulate in explaining what wrong with my tire. I will definitely be back when needed!"
"Went in to get a quick oil change, but ended up waiting 2 hours. I came in on time for my scheduled time but was not met with the same respect for my time. No updates except that they tried to get me to buy new cabin filter for $60. Just go somewhere else I promise it’s better than here."
"THIS PLACE IS A SCAM!!!!! Don't waste your time! I went here for an insurance claim. When I arrived, I told them I had a claim and a claim # to ref for the repair if my tire. The manager came out and said that they would look at my tire and let me know. I was told there was a nail in my tire and it could be repaired for $35. I told him again about the claim and he said the manufacturer would not honor even though I had spoke with them already. He never asked for the claim # or anything. But stated it would be the same price to repair. I then told him I had nitrogen tires to ensure nitrogen was put back in. He told me they had no nitrogen and I would have to go somewhere else and pay to have it put in after they fixed it. The tire was already off my car and deflated. When I challenged that, he then came back and said I needed a new tire after telling me it could be repaired. All of a sudden they had my tire in stock with nitrogen to put in it. I went to the dealership and inquired about it only to find out that the tire should have been handled under the warranty and the nail was covered. They lied to me to get my $. Never even got my claim # and mysteriously found nitrogen they said they did not have. This place is a complete scam and I will be contacting who ever needed to get my $ back from that purchase. On top of that they did a absolutely horrible job and left my tire a mess. Check out the pictures I'm leaving with this. Not too mention the tire looks like it was used or dry rotted or something. Very deceptive. Go elsewhere"
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