Discount Tire 5828 Sawmill Road, Dublin, OH 43017

"The work that is completed at the shop is very good. However, don’t be fooled by the idea an appointment - that is total and complete lie. My appointment was 11:30..scheduled in advance by more than a week…1:46pm….still not done. Simple tire balance and rotation? I mean just dont have appointments if they mean absolutely nothing."

"Discount Tire provides exceptional service! The staff here are incredibly helpful and knowledgeable. They assisted me promptly and professionally, making my tire buying experience smooth and hassle-free. I highly recommend Discount Tire for their excellent customer service and expertise."

"It has been a long time since I received the level of service that we had from Joe at this location on Sawmill Rd. We had an issue that required special assistance from the dealer we purchased from. Not only did Joe speak with my wife on site, he called and spoke to me as well so we understood everything we needed to understand. I will continue bringing my car to this location! Great job!"

"Excellent service. I ran over a nail and was losing air in my tire. I didn’t see any same-day appointments available online, so called and was told to swing by anyway. Their free tire repair service plugged the hole and I was on my way with my full tire in less than 2 hours. For a same-day walk in, I was very impressed with their ability to help, and at no cost! The staff is also incredibly friendly. I will come back with any tire issues I may encounter in the future :)"

"Update: Got my tires and wheels, under the 5 day window that was tacked on to the story below. Great wheels and tires as well as fast and friendly service. I recommend for sure and to just make sure what you want, is EXACTLY what you want. Not sure about the exchange policy here, but if it's good, that would be the fifth star. Either way, great experience overall. Ordered new wheels and tires for my 2020 Model 3 and they had the tires in stock, but needed to order the wheels. They told me, as well as the site, that the turn around time is 1-5 business days. Well, something didn't feel right, so I called them on the 3rd or 4th business day and was reassured all was fine. I still didn't feel right about it, so I called on this the 5th business day and found out that my wheels somehow fell off the order or something, so now I'm a week behind schedule. Normally I wouldn't care, but I had a service appointment for my car that I had made for AFTER the new wheels and tires would be on. Because of this I had to cancel my appointment that I had to schedule a week+ out. Otherwise they would have charged me for cancelling within 24hrs. Discount says they're working it out for me me as best they can and I definitely believe them, but I'd be lying if I said I wasn't looking at rims and tires, elsewhere in the meantime. I'll update if everything with discount tire works out for me and makes me a repeat customer."