Discount Tire,

5030 Monroe St, Toledo, OH 43623, United States

"This location has gone so far down hill. Management doesn't want to stand behind there warranty and want to start arguments with the customer. I called and ask to bring in my tires to have mounted they said "our lot is empty" came on in when I got therefore computer and phones were down said we can't do anything for you I was quoted 25.00 to mount and balance. Manager I was talking to said he wouldn't mount my tire for that but I have had 6 others mounted at the dame location for that price...I willnever do any business with this location ever again just a bunch of hacks get a real job."

"Outstanding customer service! Highly recommend making an appointment just to ensure that your wait time is less in case they are busy. Thankfully I did because when I went to the store there were probably 30 people in there and people just kept coming in one after another , after another. The front manager had made a comment to somebody on the phone that he had three people call off today. They were on a four hour wait But every time he talk to a customer, he said we will get you taken care of today If you need it, it’s just gonna take us a little bit longer, but we will not go home until it’s done. I was there for an hour and a half and every single employee, no matter how stressed or slammed they were, or how late they were gonna have to stay, they were the kindest to every single customer. They made what could’ve been a super stressful environment very pleasant and calm. And their turnaround time was amazing. They were getting customers in and out as fast as they could."

"My tires had been letting out air due to the cold weather and my sensors had gotten swapped during my last tire rotation. I dropped my car off very early due to my other errands and they got to it waaaay before my appointment, patched my one bad tire and fixed my sensors basically for nothing. Giving me great customer service the whole time."

"Great service and great deal. They didn't have my tires in-stock, but they had them in the next morning. Pretty simple one stop shop, I was there about 1 hour total. Very happy returning customer. Been buying my tires here for years. Thank you again Discount Tire."

"I will never go anywhere else. I have visited Discount Tires across the United States. Every employee I have met has been kind, understanding, & knowledgeable. They don't over sell you. They do go out of their way to help with whatever situation you are in. I heve never left feeling as though I have been taken advantage of, especially as a woman. Always respected & that they care."