Ladd & Carter Tax Service 1226 Linden Avenue, Dayton, OH 45410

"I’m a disappointed new customer. My preparer was very friendly and seemed knowledgeable. They have reasonable fees; however, I just filed my city taxes, and mistakes on that alone have given me pause: 1. The form provided to me for city taxes was for the incorrect city. 2. I was told I owed $116 to the incorrect city - which she highlighted with yellow marker - but the amount on that line was how much I paid. The amount owed line was actually $0. 3. I was then provided forms for the correct city, which were revised today by the city tax office, where a net loss of $1,379 was eliminated. So I went from being told I owe $116 to $611, then another $31 on top of that. It’s not the end of the world, but I now feel the need to scrutinize my state and federal taxes. Edited to add: The city tax summary provided by the preparer is correct. Unfortunately, in the office, she printed the wrong city filing and verbally provided the incorrect number and form"

"Bruce (Carter) was nice and very helpful while providing me information (free of charge) over the phone. I dropped my taxes off to him and got a call the very next day to come pick them up. Now that's good all-around service! I highly recommend his tax firm."

"Best Tax service, period. They check ✔all the boxes. Friendly, professional, quick, just old fashioned service done right. Tried the usual 's , they just don't stack up."

"Never had a problem with this company until last year. I requested that my child not being filed, and they did so any way. I had to have my taxes amended after, and have yet to receive that refund. Now I'm considering going else where. Unhappy customer and unacceptable mistake. This is causing me so many problems!"

"Best tax place in the land. Been going there for 15 years. They even handled the taxes for a book deal in the UK. I never have to worry with Ladd & Carter. Referred lots of friends over the years and all of them are more than satisfied."