H&R Block

"We love Denise, she is the best preparer we have ever had. She's very knowledgeable and puts your minds at ease knowing she found every deductible and everything was done properly. If you are contemplating using H&R Block, do it if only for the peace of mind."

"Kathy Mack is who I use every year and in my opinion is the best out there I trust her 100% when it comes to my tax needs very kind and caring and very knowledgeable I never worry about something going wrong would highly highly recommend her if you choose H&R Block for your Tax preparation"

"I was late for my appointment so they asked me to drop off my forms and said they'd contact me in a couple days. Sux days went by without an email, call, or text, and when I called them to check they said my taxes were finished. When I came in they were not done and I still had to go through everything with Denise and correct things. I wrote on the drop off form that I was filling separately from my husband (just like the previous year) but she was filing us together. She informed me I owed city taxes which I never owed before and was pretty short with me about explaining how I'd go about addressing the problem. Overall it felt like everyone was doing the bare minimum to get the job done."

"dropped off tax forms on January 23, 2021. didn't get my taxes prepared until first week of March, and only after multiple phone calls and three separate trips to the office. Worst service I have experienced at H&R Block. Didn't offer any discount for taking so long or even an apology from the preparer."

"Even with the current virus situation, the staff was curteous, patient, and made sure to explain that it was going to be a longer wait time because they had to disinfect the desk and customer area prior to being able to help us with our taxes."