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Magnus Home Products
1360 Jamike Avenue, Erlanger, Kentucky, United States
About the Magnus Home Products
Magnus Home Products is a premier home goods store located at 1360 Jamike Avenue in Erlanger, Kentucky, United States. We offer a wide selection of high-quality products to enhance and beautify your living space. From stylish furniture and decor to practical kitchen gadgets and bedding, we have everything you need to create a warm and inviting home. Visit us today and let our friendly staff help you find the perfect items to suit your taste and lifestyle.
Photos of Magnus Home Products
1360 Jamike Ave, Erlanger, KY 41018, United States
Opening hours of Magnus Home Products
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews of Magnus Home Products
"Magnus delivered a wrong vanity than what I've ordered. I gave a one star because they did replaced it. But the hassle that followed justify the recommendation not to purchase from them. Reasons: First, the project got delayed two weeks because of the mistake. Second, the nightmare began when they dictated how the vanity is to be returned. Instructions such as: - Flipped the 300 pound vanity onto the its top; - Make sure to use a protector before strapping (this one really irked me because I was pulling hair trying to have them explain what kind of protector? - Strapped the vanity down - take pictures and email the pictures; - Strap the box outside - take more picture and send again email the pictures, - Once all above instructions were okayed by Magnus, my husband and I waited at the project site for 8 hours for the freight to pick up return, - After the pick up, Magnus is looking for some type of codes that I should have asked the freight driver, which I knew nothing of or understood. The whole process took 21 days of my life trying to accommodate Magnus. When I could have been more focus the bathroom remodeling. I feel that all these instructions should have been clearly given at once and not dish out whenever a step is completed then another new instruction. Magnus audaciously believed that we are idiots that instructions had to be dished out slowly to a child; they also think my husband and I are supermen capable of flipping a 300 lbs. vanity. They also believe that we are mind reader to know to ask for a code as the freight truck leave our premise. Mind you the whole event started with Magnus" mistake."
"I recently ordered a Claw Foot Cast iron bath from Magnus. It arrived safely and is an absolutely beautiful tub. A special thank you to Dave who was so helpful with my purchase."
"We ordered a copper bathtub from Magnus and it is absolutely gorgeous. it was delivered about a week later then expected, but that was a fed-ex issue. Mary with magnus customer service was awesome! from the time i ordered it to the moment it was delivered she was there for me."
"Excellent customer service!! Very easy to deal with! We ordered a kitchen sink for a remodel. The sink is beautiful, but there was a small issue with it. Magnus Home Products was very quick to resolve it for us. I would happily order from Magnus Home Products again."
"WOWI! The best customer service I can remember. In a world where customer service usually means being put on hold and talking to a robot, I was surprised when an actual person answered my call... and I was even MORE surprised when it was one of the company's owners. Howard took my call, answered my questions, solved my problem and followed up. This is a company that truly cares about each client and will make everything right. Even better, this sink is truly amazing. The highest quality and craftspersonship. I cannot believe how nice it is. It was shipped safely in a high quality wooden crate and as easy to install as a heavy sink can be! We will be back for all our housing needs. Howard and the Magnus team are a delight to work with and they have given us an heirloom quality addition to our home. Because they were so kind and helpful, every time I look at the sink I have such a good memory... oh, and it's the perfect size for washing a 9 lb. chihuahua! Thank you Magnus!"
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