Kroger Marketplace

"The old woman working the floral department is extremely rude. I came in for a doordash order and she immediately got rude and said you got to give me more than that. So I told her I don't control when the order is placed. I just pick it up and asked how long would it be? She ignored me until she got done cutting her flowers. Then she turned around and walked over to the corner and picked up the order that was already done and then handed it to me. But yet she acted like she didn't have time to make the order and yet it was already done but she felt the need to be rude"

"I do not recommend the pick-up service here for produce. I got out one of my yellow peppers to see a dime sized rot hole in it. Whoever they have pulling produce orders, I really wish they would pull something THEY would want to eat themselves...it's called good customer service."

"I'm tired of long lines, nothing on the shelves, my insurance company dumped Krogers and at first I was upset but then it made me see how other stores operate and it's all ok! Small staff, more do it yourself check outs, rude staff when there is a problem and I'm tired of doing everything myself. Kroger in Delaware is even worse and it's smaller."

"Shauna was of no help to us at the self check and was rude. In the middle of helping us, she told us verbatim that she was going to go take care of something else without helping us. Our e coupons were not working, and she, rather than kindly telling us to go to customer service, told us that she would not be helping us and that we can take it to customer service if we had a problem because she didn’t want to our discounts off. The discount was only for a few dollars, I’m not sure why it was that big of a deal. When she returned, put her hand on her hip and said “look, let me tell you, there are five registers and I have to help all of them”. Yet she had time to chat with another customer and bag her groceries. You could hear the aggression in her voice and it was so deeply unprofessional. When we got her name, she pointed to her tag and said “take a look at it real good”. Then had the audacity to tell other customers that she was being yelled at. We will be reporting her to corporate, and I will be calling in when the store manager is available."

"I ordered food trays from the Kroger Deli, using the web site. I chose 3 sandwich platters, a cheese platter and a veggie tray to take to a family who just lost their father. The pictures on the internet, and the item descriptions were a great assistance in making product selection. When I picked up the order I was so pleased!!! The food and the prices are great!!! The deli associate was so friendly and professional! The actual food platters are much nicer than pictured! I will choose Kroger Deli many more time to come. Best of all...no work for me!!!"