The UPS Store,

3982 Powell Rd, Powell, OH 43065, United States

"Update: Still the best customer service I've received at any UPS Store and will still utilize this location. Unfortunately, not the best packing. The trophy arrived broken. I know the way the loaders, unloaders, and drivers treat the package is a factor as well. Only docking by 1 star. Best UPS Store I’ve ever been to! Customer service is above and beyond. We’re shipping a FFL trophy out (big, awkward, fragile) and they took care of it and packed it like it was their own. Thank you guys!"

"I usually only come here with returns or pre-labeled easy items, but this store is always well staffed and fast."

"I'm a little surprised to see all the negative issues. I use this location for Amazon returns frequently. I've noticed they are always well staffed and I rarely have to wait at all. It's always a scan/thank you situation. I always make sure I know how to handle the return from my responsibility, maybe others are lacking in that effort."

"Always pleasant and helpful! There is a young man there that is always so sweet and provides great customer service. I had a ton of Amazon returns once had he didn’t bat an eye. Highly recommend!"

"After reading some concerning reviews, I hesitated to bring in my multitude of Amazon returns. I was pleasantly greeted by the young woman who helped me. She quickly scanned all my items and provided receipt. I started getting text about returned items approved from Amazon before I was even out of the parking lot."