O'Reilly Auto Parts 4317 Kent Road, Stow, OH 44224

"Guy named Joe works there and is very knowledgeable"

"Like some of the other reviews below, l cannot recommend Mike or Victor any higher at the Stow location. I had an application at work that needed a somewhat non standard size expansion plug. Both these guys jumped into this search like a hungry dog jumps on an unattended steak. They both told me how much they welcomed the challenge. They found the plugs I needed at the mfr's in GA. They spearheaded the effort to get them overnighted to the Stow store. We picked them up today, and they worked perfectly. Solely because of Mike and Victor's strong desire to meet their customer's needs, we were able to do the same to our customer and make our delivery on time. Outstanding results, gentlemen. Late Spring - I purchased a set of wiper blades and Jason installed. Off we went. A few weeks later, my wife and l were just a minute or two from the store. She went to use the wipers, and Boom! The plastic bracket blew apart and disintegrated. We pulled back into the store. Jason was there - looked up our purchase, and after apologizing for the inconvenience, he promptly replaced the set. Exactly how I would have expected him to handle it. Jan 2 2024 - came out that morning to a dead battery. (It's Ohio in January, it happens). Made to O'Reilly. Benjamin (store manager) could not have been more helpful. Installed the battery for me. (He hit a bit of a snag getting old one out - but got it done.).Car has been running like a champ. So O'Reilly has provided great pricing and service on three separate occasions for me. And when an issue came up - they rectified it right away. Many businesses talk a good game about customer service - O'Reilly delivers."

"I got the best price here on a battery of the 3 other shops near buy and Jake was very kind and helpful and even installed the new battery for me for free. I highly recommend."

"Friendly helpful young men working here. I needed some simple tools to change a battery terminal, no problem. My old truck still needed a jump and they brought out the jump box, boxes as it took 2. Thanks guys for getting me home."