Ted's Auto Services Center 6316 Harvard Avenue, Cleveland, OH 44105

"I'd give those guys a zero if I could. I took a vehicle down there, and without giving too much info away, he completely RIPPED me off. His shop accidentally over charged me almost a $1000.00. Then I called the owner about it, we talked about it over the phone, and he agreed to pay it back to me. No problem, He asked me to simply come to down to the shop to pick the money up. When I got there... He literally AND childishly "pretended" like he didn't know what I was talking about and started to act loud and irate as a deflection, almost as a way to get me to leave. It was the most ridiculous "act" I had ever seen, in my life. I could not believe how this guy was acting, (a grown man, by the way) I just left and figured this is not even worth the headache or hassle, He's refusing to give my money back, and If I sue this guy I would just cost me even more money to do so, and even if I won he still more than likely wouldn't pay. That guy is a true SCUMBAG and I'll NEVER do business with that place again."

"My first experience was cool but this time he seem to take to long to do what they suppose to or they put your car last shouldn’t have to pay anything until work is done don’t use them I will never use them again and they customer service is garbage"

"I would give him a zero star if it existed. We run a well established and reputable diesel repair shop down the road. We took one of our fleet clients to Ted because he’s our neighbor. He has had the truck for 8 months torn into pieces. I suspect he has no clue what he is doing. Do not bring your vehicle here. Save yourself the stress."

"I paid them $5000 for work that still hasn’t been done, and it’s going on two months."

"I got my car towed there to put an alternator in, they added a few things to it that I guess might be wrong with the car. The only concern I had is the up charging I saw in previous reviews. That wasn’t so much the issue. The issue is they call me the next day telling me not only will they not do my car until I pay which is not something I felt comfortable with but that the original estimated time it was going to be done was changed. Actually they told me it wasn’t going to even get touched the day they said it’d be done. The man is on the phone was very rude and hung up on me after yelling (actually raising his voice) at me to grab my car because they won’t put up with “childish games”. This experience matched up with all the reviews I’ve been reading and I cannot risk my car being stuck there for weeks. I’m just asking for an estimated time it will be done because transportation with 2 kids has been rough lately. I strongly urge anyone who considers going to them to steer away."