Patio, Deck, & Hearth Shop
About the Business
Patio, Deck, & Hearth Shop is a premier furniture and home goods store located at 10359 Kinsman Road in Ohio, United States. Our store offers a wide selection of high-quality patio furniture, deck accessories, and hearth products to enhance your outdoor living space. Whether you're looking to create a cozy outdoor retreat or upgrade your current setup, our knowledgeable staff is here to help you find the perfect pieces to suit your style and needs. Visit us today to browse our extensive collection and elevate your outdoor living experience.
Photos
Location & Phone number
10359 Kinsman Rd, Newbury Township, OH 44065, United States
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
Closed
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 AM - 5:00 PM
Reviews
"An exceptional company that truly puts the customer first! From start to finish, they made the entire process easy and convenient. We love our new ceramic logs and it has added a new level of joy in our great room. Thank you John and the patio, deck, and hearth shop team!"
"Surprisingly large selection of patio furniture. Staff is very nice and helpful and they seem to be very knowledgeable in coordinating items for their clients. They have a small selection of fireplace items but still nice. Parking is easily accessible."
"We ordered a chair and was told it would arrive in 2 weeks and paid for the chair in full. After 2 weeks had pasted we called to check the status of the order and was told it would now be 12 weeks before the chair would even arrive in the country. They said all the remaining chairs that were in stock were sold before our order was placed. When asked why we were not contacted when they found out about the new ship date they did not apologize or offer to credit our credit card for half the amount which is what they require for orders that ship months later. Even after the poor customer service we were willing to wait and not ask for the 50% credit if they would offer a discount on the chair. After several phone calls on our part the owner responded a week later and said he would not offer a discount. All we were looking for was a $50 discount on a $1,300 chair. So instead of keeping a sale and a happy customer we got a refund and we'll take our business elsewhere."
"I can't say enough about this place! We purchased an amazing set of vented gas logs. Beth was super knowledgeable about all the sets as well. She sold me on her being very appreciative of our business and wanted to be very competitive, which she was. To top it off, the person they use for the installation, Al Dodaro, was beyond professional and was really proud of his work. All in all, 5 stars isn't enough....should be more like 10! From start to finish! We will definitely return and speak very highly of this business! Beth and everyone that made this happen, thank you. I am glad I went to Patio Deck and Hearth Shop!"
"I cannot say enough amazing things about Beth and the entire team at Patio, Deck & Hearth. When you are looking for high-end, long lasting, quality patio furniture I will save you time and say skip the big box stores as you are comparing apples to oranges and don't bother escaping to that "other place", as their service is anything but "great". Hands down, go see Beth. She will take amazing care of you!"
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