Auto Glass Now,

300 N Rocky River Dr, Berea, OH 44017, United States

"Great shop & people. I had issues getting my Tacoma windshield replaced. They took me the next day and replaced it with no issues. Thank you!"

"Ron G in Bossier City was fast, efficient and professional. He did a great job all around!"

"I had my windshield replaced by another company and by morning my rear view mirror had fallen off. I drove to this location thinking this was the company that did the installation but it was not. Even though they had not done the installation they stopped what they were doing and reattached my mirror so I could get back on the road. Thank you very much!"

"Excellent service from the initial phone call to them to the complete glass replacement. I will recommend this company to anyone who needs this type of service."

"I had this company replace the windshield on my '74 Ford pickup truck since it had a crack in it. When the back glass started leaking, I called to have it replaced as well. Scott showed up around 3:30 p.m. and talked about and played around with the gasket for almost 45 minutes before basically telling me that he didn't want to replace it since I was going to have the truck restored at some point and then I would have to pay to have it done again. He sealed it with a type of caulk and gave me his number so I could text him to let him know if I was still having problems after it rained again. He also said no charge for the visit as I had them replace the windshield, I was "part of the family." About a week later it rained and the glass still leaked so I sent him a text but did not hear back from him. I called the shop's number two days later and a service answered. When I said I had a '74 Ford, the person replied we don't work on vehicles that old. I told her that wasn't true as they already replaced the windshield. Then I asked if I could speak to the person at the shop close to my house and was told I could only speak to someone from the scheduling service. I told her that wasn't true either as I had called this same number four times and spoke directly to the person sitting in the office about 15 minutes from my house each time. I was then told she would pass the message along and I should expect a call back that afternoon. When I didn't receive a call back, I called two days later and was connected with the local office. The lady said she was just talking to Steve that morning about my vehicle... When I asked why no one had replied to my text or called me back, she didn't have an answer. When I asked if I could schedule to have someone replace the back glass, she said the vehicle wasn't in the proper shape and a repair couldn't be guaranteed. I said I would sign off that I understand the risk that a replacement might not fix the leak and she refused to schedule the repair. If they didn't want to do the work in the first place, they could just say so. When Steve came out, he could have said I can't do this or we won't do this but he gave me this song and dance about how not doing it was in my best interest and they were treating me like family. My family is honest with me, returns my texts messages and my phone calls so I guess not all families do things the same way. As an aside, I had the windshield repaired and it doesn't leak but it wasn't done by Auto Glass Fitters."