Oscar Auto Care 7111 Brookpark Road, Parma, OH 44129
About the Business
Oscar Auto Care is a trusted car repair institution located at 7111 Brookpark Road in Parma, Ohio, United States. Our experienced technicians provide top-notch service for all makes and models of vehicles. From routine maintenance to complex repairs, we have the knowledge and expertise to keep your car running smoothly. Customer satisfaction is our top priority, and we strive to provide excellent service at competitive prices. Visit Oscar Auto Care for all your car repair needs.
Photos
Location & Phone number
7111 Brookpark Rd, Parma, OH 44129, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews
"Best mechanic in Cleveland he is honest and very intelligent. He knows exactly what he’s doing and he is so reasonable with the pricing thank God for Oscar. I recommend him highly if you want your car fixed and you want your car fixed right for an affordable price come to this place or his other place off of Denison"
"Very good place very good customer service did a very good job on my car"
"Oscar’s shop is a great place to go for repairs. He did a great job on my 2018 Kia optima."
"My experience with global auto body has not been the greatest. I originally sent my car back in February of 2017 to have my tiny sports car ( 1991 nissan 300zx ) to be painted from red to a pearl orange. There was no major body work that had to be done nor was there any rust on the car. I paid them $4500 up front in cash to paint ONLY the outside of the car and door jams, the $4500 price did NOT include my engine bay. I was told this job would take at most two weeks because they had very little work at that time, long story short it ended up taking 8 weeks for them to finish because they were taking insurance work in between my car ( i personally stopped in there 4 different times to see progress over the course of almost two months and most times there was 0 progress ). After i received my car back i had it shipped to Cincinnati to have the motor built and other performance work completed. I received my car back mid June of 2017 from my mechanic and was informed by my mechanic down there of some very lazy prep work that global auto body had done. I took my car back to Global mid june 2017 to have the poor prep work addressed and they assured me they would take care of it and it would only take a few days, fast forward 3 weeks later i get my car back and they said all the issues were taken care of. I got my car back beginning of july and drove the car for approximately 3 months before storing it from Mid october 2017 to may of 2018. May of 2018 rolls around i pull the car out from storage to have my interior redone and after i received my car back from upholstery ( memorial day weekend 2018 ) i was informed by the gentlman who did re did my interior of even more lazy prep work from global autobody which i have pictured above. They painted my car with the bumper on it and failed to take out two tiny screws and paint where the blinker lights are ( picture 1 above ), same thing with the carbon fiber inserts on the front bumper (PIcture 2 ), they just taped around it, they did a terrible job of putting my front bumper on ( picture 3 ) , there is a hard tape line on the rear quarter panel just beneath the hatch ( Picture 4 ), the molding on my driver side window was jacked up ( picture 5 ), Sloppy taping on my side view mirror which resulted in paint on the glass (picture 6) missing clear coat on my side view mirror ( picture 7 ), i took my car back to global june 1 this year since the the job was not done properly and they CLAIM they GUARANTEE their work, i spoke with Rania initially who is the WIFE OF THE GENTLEMAN i originally dealt with back in February 2017. She told me to bring the car in person so she could check it out, i arrived to global auto body later that day friday june 1 where Rania and the new shop manger inspected the car and all 3 of us agreed that the work was done lazy and not proper, Rania then had who she told me was a new owner come look at the work ( middle age white gentlman shorter appeared to be irish ) he agreed alot of the prep work was done lazily and poorly, he took down my phone number and email and said he will get back to me because they want to make it right . 2 week pass and i hear nothing from them so i decide to stop back up and see what is going on, Rania, the shop manger, and New owner are all there and pull me inside the working area of the shop away from the other customers in the waiting area. They then tell me they are not willing to fix these mistakes which should of been done properly in the first place. All 3 of them tried to tell me that they are under new management, ( Rania is the wife of the gentlman who owned global and who i made the deal with back in February of 2017, and regardless if the shop is truly under new management/ownership when you purchase a business you inherit the good and the bad that come along with it, My car was painted 1 year ago, i drove it 400 miles over the course of 3 months and took my car back to have this poor prep work fixed but was denied because i was told the shop is under new management ."
"Global auto body did a wonderful job at repairing my car following my accident. My car looks like it did when I first bought it! Customer service here was excellent, prices were fair, and work was exceptional. Staff goes out of their way to ensure they are exceeding your expectations! When I picked up my car they had even washed and detailed it. Very happy with the work and will recommend to others!"
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