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Conrad's Tire Express & Total Car Care
14577 Lorain Avenue, Cleveland, Ohio, United States
About the Conrad's Tire Express & Total Car Care
Conrad's Tire Express & Total Car Care is a trusted car repair and store located at 14577 Lorain Avenue in Cleveland, Ohio. Our team of experienced technicians offers a wide range of services to keep your vehicle running smoothly, from tire replacements and alignments to full car maintenance and repairs. With a commitment to quality and customer satisfaction, Conrad's Tire Express is your go-to destination for all your automotive needs. Visit us today to experience top-notch service and expert care for your vehicle.
Photos of Conrad's Tire Express & Total Car Care
14577 Lorain Ave, Cleveland, OH 44111, United States
Opening hours of Conrad's Tire Express & Total Car Care
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Conrad's Tire Express & Total Car Care
"I had a flat tire on my truck. I set up an appointment online over the weekend for a tire repair at noon on Monday. My girlfriend went to the appointment at noon because I was at work and they told my girlfriend that they could not do the repair and she would have to wait 2 hours or comeback Wednesday. The man was rude to my girlfriend and told her the website should not have let her make the appointment, yet nobody let us know ahead of time. Very disappointed."
"2nd time not having no windshield wiper fluid. If they not topping that off they not topping off any fluids. If I chose to spend 100 on oil change I expect the works it comes with. I do not like going to places that because you a woman you get taken advantage of"
"DO NOT GO. My tire was losing pressure so I took it in. I made an appointment through the website the night before going in. The person who checked me in was complaining about how he doesn't check appointments made through the website and the website makes them overbook. They charged me and told me it was "fixed". When picking up my car I asked them what the issue was, one person said "I don't know" and the person who was complaining about the website said "nails". I woke up the next day with a completely flat tire. I'm not even going to bother calling them up and making them redo the work. The whole experience made it hard to trust they will do a good job."
"Sub par customer service. Went into have tires put on car, got a call to pick up vehicle. Went to pick up and asked if the oil leak was from the oil pan plug. I got a whole lot of pomp and circumstance. We add a dye to the oil and then check for leaks with UV. I asked to take a look when the vehicle was up on the lift, that's all. Got bill and nothing written in regard to my request. Said thank you and got not a your welcome but No problem. Sorry to be seen as a problem, guess it's a good place to work as long as you don't have customers."
"Definitely do NOT recommend using conrads as a whole. Called Thursday and made an appointment for a tire patch Saturday, showed up at 8 am and the manager Brian completely denied offering to make an appointment over the phone and stated he told us to "come in and see" .... come 4:00pm the Manager called and stated they ran out of patches and would need to keep the tire and replace it with a SPARE. Most in the country know that spares are not rated for more than 50 mph ... see the problem? And works 22 miles away... spares are only supposed to be used 50 miles maybe 100 max. I told him this wasn't acceptable and the manager threatened to keep the car if I didn't like this solution. Completely unacceptable and unsafe practices being done and it is all blamed on a shortage of staff."
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