Serpentini Chevrolet of Westlake Service

"My tire was loosing air pressure. I was going flat. I did not have an service appointment. But I was provided service and my tire was fixed. I also had an oil change. Things went well."

"Needed oil change and child seat recall but Melissa noticed engine was a little louder. I had just become used to it. 2 bolts fixed and it was noticeably quieter."

"Great the car got fixed. Aaron did an excellent job. The phone system, process forwarding calls as well as leaving messages needs some work. Also, there appears to be no system in place to cover calls if a service writer is off for a day. I usually don't want give away issues without a consulting contract. But, I did since Aaron dif a great job."

"Hakeem was my sales rep and he was very helpful in putting me in the right truck for my budget. We couldn’t make it work in my first trip to the dealership but another truck arrived that fit my budget perfectly. He had the truck ready to go when I arrived and was very helpful throughout the whole buying process."

"I live almost a hour away from this dealership but the service has been amazing and worth the drive. I knew I was due for my first oil change and was about to call but they called me!!! A time was arranged with the person booking and thoughtfully gave me the time she thought would be quickest. Well she was right I was in and out in less than 40 minutes! And it was free…based on this experience I will definitely be back."