AutoZone Auto Parts

"Excellent coustomer coustomer service this morning the 2 employees"

"I went to 6750 Hamilton Ave Cincinnati, Ohio 45237. I went to purchase light bulbs for my car. I was being assisted by Tye, they were short staffed so l waited over 40 mins to get help. While waiting an employee, Shannon is walking through the store yelling "I hate this place, everybody getting on my nerves". She repeatedly yelled this through the store. I responded "she should quit then and we didn't want to hear that while we're here purchasing items". Shannon told me ,"Oh well" while she continued to repeatedly yell as she walked to register. Then want to argue with me while checking out a customer. I asked Tye is this how his employees act? I could tell he was overwhelmed. He is not being respected as management and l believe its because of his age. I was told Shannon has been working there for years. I will NEVER return to this location as long as the staff are unprofessional, rude, ghetto and make ignorant comments. This needs to be addressed immediately. I will call store Mgr in am as well. Shannon needs to be terminated immediately. Clearly she doesn't like her job or the customers and she has no problem being confrontational at work. She is a liability."

"My mom was locked out of her car at the dollar general in the same area. She walked over to this auto zone to ask to use the phone. She doesn't remember the young lady name but I just want to say thank you so much for going over and beyond for my mom. We are truly grateful from calling your uncle,to giving her a ride to her house. Thank you thank you. AutoZone please keep employees like this and recognize her for a job well done."

"The store hours says they open at 7:30am but it’s 10am and whomever in there sees me and did not give me any signal or let me know what’s going on! Will not be coming back"

"Good selection although it's definitely more on the Ole wallet than it used to be...even the young man checking me out was taken back on how much spark plugs were now for a 20 year old Ford focus"