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Valvoline Instant Oil Change
1736 Wildcat Boulevard, Burlington, Kentucky 41005
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change is a well-known car repair and maintenance store located at 1736 Wildcat Boulevard in Burlington, Kentucky, United States. They offer quick and convenient oil changes for all types of vehicles, along with a range of other services such as fluid top-offs, filter replacements, and tire rotations. With friendly and knowledgeable staff, Valvoline Instant Oil Change is dedicated to keeping your car running smoothly and efficiently. Visit them today for fast and reliable service!
Photos of Valvoline Instant Oil Change
1736 Wildcat Blvd, Burlington, KY 41005, United States
Opening hours of Valvoline Instant Oil Change
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Valvoline Instant Oil Change
"They did what they claim to do. I still think oil changes are very expensive, so try and find a coupon or some discount. They made me aware of things but didn't try and over sell me, that's a plus."
"Went for an oil change on 6/15/23. Normally change oil myself, but was in a time crunch with an upcoming trip. While there 2 previous customer came in with skid plates that had not been secured. Changing my oil today. I notice 4 zip ties attaching my skid plate which had not been there previously. Also the oil drain plug is stripped, and torqued to over 120 ftlbs. Way over the manufacture 30ft lbs.(picture below shows drain plug was clearly impacted back on) Extremely disappointed in the quality of service received and will not recommend to anyone."
"UPDATE: Since this whole SNAFU, I've had to go back - TWICE - because my car is now LEAKING OIL. Before Valvoline touched my car I had ZERO problems with oil leaks. THIS IS GETTING SERIOUSLY RIDICULOUS!! I now have to HOPE there's enough oil in my car to get me back over to them so they can repair the damage they admit to doing to my car!!! The problem I had was going in thinking I was getting an $84 oil change on my 2016 Mini Cooper and then being handed a $410 bill! My husband called 3-4 days in advance and told them that I had a 2016 Mini Cooper and they quoted him $84 for an oil change on it. I was charged $108 for the oil change alone. Then I was told I needed a new battery that would be $150 and then it turned out to be $240. And wiper blades that no one told me the price on. I wasn't given ANY prices during my 50+ minutes there. And when I asked how my $150 battery became $240, I was told it was the type of battery I needed. But rather than TELL me that I needed a different type of battery and that the price was going to change, they just told me it would be a different type of battery. There was little to no communication on pricing and when the "manager"?? (or whatever he was) went looking for my OBD port so that they could plug in their piece of equipment to keep my entire system from resetting while they unhooked the battery, (once the geniuses there FOUND the piece of equipment, since no one there seemed to know where it was) he gave the underside of the car's dash a cursory once over and gave up. Since he couldn't find it in just a minute, he gave up and assumed my car didn't have one. I Googled where it was in 2 seconds. When I managed to get his attention 5 minutes later, I told him that my car DOES have one and I found where it was located. His response? "Yeah, hahahaha!" Clearly, he either didn't hear me, or wasn't listening to me. So, now I have to reset all of the settings in my car. While we're sitting there (my niece and I) we watch not only the guys working on my car not know where equipment is, but we're also watching guys in the next bay not even know how to operate equipment properly! One guys hooks up a piece of equipment to "evacuate" the other car of SOMETHING and when it doesn't work right, he just starts moving the hose around like it's just not sucking things up correctly. It takes another worker to throw a lever and twist a knob before it starts to work and I didn't even see the other guy turn around to even look. So, for all he knows, it just started working out of nowhere. They finally get my battery reinstalled and the "manager" proceeds to say, "Let's get you all settled up!" I don't get a total, I don't get to see a bill, no breakdown of charges, nothing. He holds his hand out for a credit card. Well, silly me, figuring it was $84 + $150 + maybe $20 each for the wiper blades, hands over my card. He rings it up and hands me the invoice for $410! Well, I was settled up already so he did his best, after that, to avoid me and the open window of my car. I had to wait until I'm half pulled out of the bay to ask him - how the heck did my $150 battery become $240?! To which he just says, "You needed that AGM battery. Sorry." and shrugs. Oh sure! It's not YOUR money! I've written to Valvoline and not heard anything back yet. I've just now taken their survey. Let's see what happens there. In the meantime - avoid the Valvoline Instant Oil Change on Wildcat Blvd. in Burlington, KY if you don't want to double your price without your knowledge."
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