Glockner Toyota Service Center 2867 U.S. 23, Portsmouth, OH 45662

"They’re always good. Always on time and so pleasant to deal with. Cathy is wonderful to talk to!"

"The service was great. The employees are super friendly. They had to replace the brake booster on the car. The repair was done great"

"I called for a appointment to check a noise in the rear of my car. Matt met me at the desk and followed progress of my service throughout the day. I was out of town most of the day and he made arrangements for me to pickup the car that evening. The service was professional and I left me feeling they had my best interest in mind. Excellent customer service and was pleased that Matt in Portsmouth, Ohio, answered my questions in a through and professional manner."

"Experience was great as usual at Glockner’s Toyota. Service was done at appointed time -asked them to check a couple things I had not asked for & they did so without any problems. Matt (Service Mgr) explains everything they do & anything else they see that needs to be done - Matt does a great job."

"I wanted to schedule an oil change/fluid check/inspection before I was leaving for a cross-country move and also to do service recall. First I scheduled a visit for 5 days later online. They called me a day or two later to tell me that it let me schedule service with someone that doesn't work there any more and they wouldn't have an opening until well into the next week. Then when discussing the recall they said doing the oil change and recall service would push it out even further to the day before I was leaving. I've been relatively happy using them for service before so I decided it was worth it to push it out so I could get both done. Fast forward to Monday the next week, they give me a call to tell me that the recall service would have to be rescheduled because the technician who was going to do it had bereavement. That's fine, life happens. So I asked "what about the oil change, fluids, and inspection?" "They didn't note that on here". So I asked if they could still get me in any time that week to do those before my big trip and was just met with a flat "No". No options, no apology for just completely failing to write down most of my service order, nothing showing that valued me as a customer in any way. Now I'm stuck in the middle of everything else that I have to do before moving across the country trying to find somewhere else that can take me on short notice. I'm incredibly disappointed with how this has worked out but the silver lining is they can't screw me over again once I'm gone."