Michel Tires Plus

"Tires Plus Withamsville Ohio has the best staff. They always are very professional and take care of you. This is the only place I will take my car!"

"They were very accommodating. They were out of the tires I wanted but found a comparable tire for the same price. I didn't have to wait long and they were not pushy about service that was needed for my car."

"Doesn’t seem to care about certain customers in my opinion, was waiting for 3 days for a tire repair just to have to show up and it’s still not ready. Now I understand how business works but if you know you can’t get to a certain vehicle due to YOUR staffing situation then you should let people know . A certain customer of a certain ethnicity came in and was serviced right away but yet I’m still here waiting . And the employees are an entirely different story. Would not recommend this shop to anyone"

"Classic Bait and Switch. Their service department might be fine, but booking a tire appointment via their online portal is a scam. Using their website (with my local store selected), I shopped for and picked the tires I wanted for my vehicle, then booked an appointment several days away for the service. Once at the shop for my appointment, I was told that those tires would need to be ordered and weren't in stock, and that the only ones in stock would cost me nearly $300 more than what I selected online. The customer representative had no interest in honoring their online prices, so I was more than happy to cancel my appointment. A few hours later the store manager called wanting to make things right, and although he offered me an alternative make/model of tires that he ultimately also didn't have in stock, he was eventually able to put lesser quality tires on my vehicle that same day. All in all, while I was unable to obtain the tires their website alleged them to have in stock and had to settle for lower quality tires, at least I was able to get tires on the day I'd reserved for tire work. I'd rate the manager very high for his attempt to make things right, and I'd rate Michel tire themselves (and their front desk CSR) rather low for having a website that does not accurately reflect the tire stock they allege to possess. And the ultimate question: will I return to this establishment? Likely not. I appreciate the manager, I truly do, but the entire experience, and the fact that I was unable to obtain the quality of tires I wanted, leaves me with a rather sour taste."

"Awesome experience. They were super busy but I had a blow out that day and needed it fix for work the next day and Jim made sure to fit me in that day. Two workers were there and they were both exceptional hardworking and genuine people. Michel tires was the cheapest place for tires also and my tires are amazing and I've had no issues since and that was probably two weeks ago. The job got done less than an hour also! I recommend them and this is coming from someone who has bought used tires my whole life!"