Auto & Truck of Williamsburg 138 West Main Street, Williamsburg, OH 45176

"I think these are fake reviews...$800 to pull a vehicle ten feet off the road?! Make it make sense"

"I really hate to give a bad review but I don’t want to see anyone else get ripped off. I would NOT recommend anyone to get their trucks worked on at Danbury auto and truck of Williamsburg. I Was having fuel issues with my truck and needed a tow. So after calling around to a few tow companies, Danbury said they would be able to tow my truck. since they were towing my truck. I went ahead and let them work on it. They replaced unnecessary parts charging me a total of $3000 the first time. then I picked up the truck it was still not right I called them told them it’s doing the exact same thing. So I took it back the next day. they had it another week and said it was a fuel line that had air in it. They changed more unnecessary parts and charged me another $1200. I went ahead and paid them. they Said it was fixed now. I got my truck back still having the same issues. I took it back to them the same day and Had the mechanic ride with me to see what it was doing exactly. They said drop it off the next day and they will (look at it) again. I decided after paying them over $4000 I can’t afford for them to play guessing games with my truck. So I took it to a different mechanic noticed my inner fender well was missing which danbury did not put back on. I went back to get my inner fender and the guy swore He put it back on my truck and said it wasn’t there. then as I go to leave, he picks it up by a garbage can and hands it to me. Didn’t offer to put it back on my truck. They Did Not change the fuel filter, which was the whole issue to begin with. so with that being said, it cost me over $4000 to have a fuel filter replaced. I very upset with this business. Very unprofessional and inexperienced mechanics.  I wouldn’t recommend taking any vehicles to them to work on. I would give zero stars, but I have to at least give them one apparently."

"Excellent service. Nice friendly people. If you ever need a heavy tow this is the place. Very large and very capable wrecker tow."

"Worst and most unprofessional auto repair I have ever been to. I called on tuesday to get them to check out some lights that popped on my dash. I was never given an oral or written estimate so I assumed that them just reading the code was free. They call me 4 hours later to tell me i owe them 165 dollars after they completed a service I was never asked about. I paid for it because im a pushover then last night it pops back up. I call this morning and the lady at the front (i dont know her name but she needs to find another job) told me that i couldnt get them to check it out until next week. She had the worst attitude I had ever seen. She tried to lie about giving me an estimate before finally admitting it herself that she didn't. I dont know if the older gentleman named Bob is the owner but I hope he sees what kind of person she is after that. She told me to never come back so I wont. They even have it on their wall that they have to LEGALLY give me a written or oral estimate which I got neither of. Do not waste your time or money here. They are rude, unprofessional, and will try to steal your money however they can."

"This family owned business is rock solid. Everyone goes it of there way to help and resolve issues for their customers. When I pulled into the truck bay, the lead mechanic greeted me and explained the process of flushing the brake fluid exactly. I was in and out of there in 90 minutes and very satisfied with the quality of workmanship. I will be a loyal customer going forward."