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Lowe's Home Improvement
4800 Houston Road, Florence, Kentucky, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs, located at 4800 Houston Road in Florence, Kentucky. As a leading furniture store, hardware store, and home goods store, Lowe's offers a wide selection of products to help you tackle any project, big or small. Whether you're looking to update your living room with a new sofa, renovate your kitchen with top-of-the-line appliances, or spruce up your outdoor space with gardening supplies, Lowe's has everything you need to make your house feel like home. With friendly and knowledgeable staff ready to assist you, Lowe's is the go-to destination for all your home improvement needs.
Photos of Lowe's Home Improvement
4800 Houston Rd, Florence, KY 41042, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"Feb; return the heater purchased 2 weeks ago as it really didn't heat as well as it stated, was more decorative then functional. Returning it was very easy and return counter was right at the front door. However could not find anyone to ask pricing as not all were priced. An assistant passing thru did ask if we needed help but also advised it wouldn't be him as he was leaving. No one ever came back to assist, surprise! Only Self-service checkout again, but they did have 2 friendly and helpful assistants there. Jan 2024; only because I had gift card, and needed an electric heater. Jared and Wayne were awesome help and very pleasant. Jared I ran into at the door and he directed me where I needed to go and circled there to make sure I was being helped which is where I was being assisted by Wayne who was helping me find the right heater for my needs. And, they actually had a cashier! She was a bit difficult to understand but got me checked out. Big thank you to Jared and Wayne! July 2023; And again! Still NO CASHIERS, only 4 cramped self check out and it was backed up, one clerk trying to handle any issues with scanning. Very little staff, couldn't find anyone to assist in plumbing needs. Until they get staffing we'll not be shopping here for a while! Nov. 2022; Lowe's is always a must for us to find all outdoor and tool needs, plus lots of miscellaneous. Love to browse the aisles for new items or possible household upgrades. Yesterday was an exception as there were no cashier's, only self checkout we were directed to. I understand being short staffed, but it's difficult enough finding someone for direction or assistance without having to check yourself out. Truly dissatisfied."
"I buy house plants often, who ever cares for the houseplant department does an amazing job. This store should be one that gets different/unique houseplants as the girl who cares for them does a fantastic job I always see her working. Craftsman tools (specifically sockets) who ever restocks them or orders them doesn’t care to do their job. We’ve been coming back to this location for months, for my house plant addiction, and my husband never gets what he needs because it’s never in stock. Socket drawers always missing them same ones, so it’s not as if we are just missing the shipment."
"This place is the absolute worst store of any kind. Ever wonder why their stock price is 212 and home depots is 338. Try calling them and it should answer itself. I'm a devoted home depot customer but thought I'd give them another try and that was a mistake. They gave me a delivery of today (Wednesday) and now they say Saturday, what the what. Guess what, I'm not gonna be here Sat and wasted my entire day waiting on them. Never again! I would have given them a zero star but it wouldn't let me."
"Usually a pretty good experience here, at least compared to the Georgetown store. I actually drive double the distance to get to Florence rather than go to Georgetown. Today was terrible. I waited in line to return an item. Two people working with 7 or 8 in line. No one was doing returns. After 20 minutes, it was finally my turn and when I stepped up to the counter, the woman said, "You'll have to have someone else help you." And then she left. I gave up on the return. I went to the self-checkout where the woman who'd just left was now talking to other employees who also seemed to be doing nothing. (Photo below.) I told the woman, "You know, you left the counter over there with NO ONE doing returns. I gave up, and that means it'll take an 80 mile round trip to do it another day." Her response was so rude that several other customers in the checkout commented about it. I talked to a manager who offered to do the return, but by that time the return was not the issue, it was the horrible and rude response. To that issue, he offered no resolution and I just left. Very disappointed."
"My mom purchased new kitchen flooring recently from Lowes. To some the price may seem a little steep but when you take into consideration the price includes the flooring, transportation of material, taking up old flooring & installation it's not bad at all. Her floor was installed in a day-and-a-half by 1 man. He was nice, professional & really did a great job. Outside of installation/flooring my husband & I have been to Lowes a lot this year for various items. I got a dremel for a small engraving project, needed orchid food, my husband needed a drill & of course gardening tools. They've got a wide array of things to purchase from gardening, home decor, some cleaning chemicals, mowers, grills, wood, paint, tools, etc. Great store. Self check out is available also. In January my husband&I purchased a washer/dryer set & it was delivered & installed quickly and has worked well. Photos are of random things we've gotten from Lowes. (Fire is a different color bc of the flame changing powder they sell)."
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