Jiffy Lube

"They guys took great care of me. Even look over my head lights and explained what was causing the problem. Plus customer service was awesome from everyone there. Glad I stopped to get my oil change in lest then 15min. Also inexpensive or should I say affordable especially now prices go crazy. I say great deal my car is running fabulous. Bravo Jiffy Lube job well done Nati Girl Zan"

"Ian was very helpful and patient, walking me through all of my options and giving me information to make decisions about my car’s maintenance."

"Do NOT go to this place whatever you do, keep driving to valvoline & wait for their service as this place needs shut down. I went there today as I was expecting an in & out. I was approached by “Hannah” a newer tech that has NO idea what the hell she is doing. She offered an oil change with a tire rotation because they were offering a discount. Only to end up spending 4x when I initially expected to spend all while almost losing my life. She (Hannah) & her colleagues broke my lug nuts & blamed it on my husband & I. After she attempted to hide the fact of breaking them while I was standing at the front desk speaking with the manager. From there someway, somehow the establishment & its workers proceeded to destroy my wheel studs on my tire. Mind you all of this came from what was supposed to be a tire rotation, I’d already called into corporate to have this escalated & while doing so the workers started to get loud with my husband. The wannabe “manager” Ariel attempted to continue blaming us while stating that what had taken place was THEIR fault and getting the owner on the phone because I was very upset. I was told it’d be fixed by the establishment but it wasn’t I continued to be blamed for something they had done. No attempt to fix anything but throw the tire back on the car & basically make me want to leave the establishment. I left with 4 out of 5 studs showing & only 2 lug nuts fully tightened on my car properly. In short I am thankful I did not lose my tire when I was driving because that would have been ugly but the fact that this place continued to say it was something they did but their management did everything they could to blame me. DO NOT GO TO THIS ESTABLISHMENT FOR ANY REASON, lay out in the middle of the road & ask for help before you go anywhere near this place. $300+ later I pray nothing else is wrong with my vehicle but a trip that should have taken half hour at most did not. Their workers, management & the “owner” deserve another title in life. I am disgusted with the nightmare I went through with this company. It is not my fault that you hire stupid people that have the slightest clue of what they are doing & do NOT pay them anything to mess up someone else’s livelihood! STAY AWAY!"

"These guys are great! Im an old woman. I went in for an oil change. Also worried about my engine light on as well. They let me know I had 1100 miles left on my oil and did a diagnostic FREE!! Checked my coolant. Even cleaned the leaves from around my wipers! No charge! I will be back....THANKS GENTLEMEN!"

"Where do I even start. Bought a deal on Groupon, oil change, tire rotation, vacuum & window cleaning. The techs weren’t thrilled about the vacuum & window service. But whatever. That’s the least of my problems. Cruised into this location, I was the only one there so service was speedy. Apparently a little too speedy. I waited in the lobby. The tech stopped 1/2 way through to inform me I needed front breaks. After much pressure & 15-20 min of back n’ forth from the tech, I stood my ground as a no thanks, I’ll take it to my mechanic. As the $300 break job seemed high. I left, with no issues, or so I thought. Fast forward a few days later, I hear what sounds like a cv joint banging, only happened a couple times then stopped. I’m thinking that’s weird, the only one that’s touched my tires was when I was at this Jiffy Lube location. The next week, the banging returns and now it’s every time I turn to the right. I called in for an appointment at a place near my house, but wasn’t till weeks end. No biggie- Ya right! I made a U-Turn, heard a VERY loud bang, my steering wheel started shaking and now the banging was constant. I called a mobile mechanic. Come to find out Jiffy Lube failed to tighten the lug nuts on front right tire. 3 of the lug bolts had snapped off, the wheel was only barely hanging on, by 1 very loose lug. Causing $1500 worth of damage. The Ball Joint, Hub & Wheel Assembly need full replacement. And on an Acura, nothing is cheap. Oh and the break pad on that side is just fine… Not to mention my life if that tire would’ve fallen off while driving. So what I think happened: The tech got distracted by trying to get me to replace the breaks, he didn’t bother to check that the lug nuts were tightened down."