Honda Service Department - Performance Kings Honda
9131 Fields Ertel Road, Cincinnati, Ohio, United States
About the Honda Service Department - Performance Kings Honda
The Honda Service Department at Performance Kings Honda is a top-rated car repair and maintenance facility located at 9131 Fields Ertel Road in Cincinnati, Ohio. With a team of skilled technicians and state-of-the-art equipment, we provide expert service for all Honda vehicles. Whether you need routine maintenance, repairs, or parts, our dedicated staff is here to ensure your Honda runs smoothly and efficiently. Visit us today and experience the high-quality service that has made us a trusted name in the automotive industry.
Photos of Honda Service Department - Performance Kings Honda
9131 Fields Ertel Rd, Cincinnati, OH 45249, United States
Opening hours of Honda Service Department - Performance Kings Honda
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Honda Service Department - Performance Kings Honda
"Took my vehicle 2014 crv that was occasionally making a noise upon startup to be looked at and diagnosed. They charge a diagnostic fee of $168 plus i paid for a rental car for 2 days. Anyway, I get a response from them saying they didn't hear the noise but because of the year and an issue some people have with this car that it's XYX and they will replace XYX (not cheap, but I'm not even talking about that) I asked if they actually looked at the parts and took it apart. They said no, that's too much work! What am I paying you for then??? When I go to the dr they don't say a lot of people with a cough your age have cancer here's the chemo. They actually look at your insides! I was told I had to pay this fee unless of course I got the work done which was never shown needed to be done which would have been over $2799 just for that. So they got me for this scam diagnostic fee and a car they rented me for two days while they scammed me. I was told not to go there, I went anyway and had a terrible experience. I would never step foot in there again. Scammers and super overpriced for their work at that. They scare people into thinking something has to be done to your vehicle or it's not safe and people have them do the work even though some of it they're simply guessing and selling you to make money. It's sad. A real mechanics business that knows what they're doing doesn't need to operate that way. I wouldn't trust a thing they said, use at your own risk."
"Want to get an "express oil change" during "Happy Hour" like they advertise on local TV? As they say on the commercial, "I don't think so!"....they want 3 hours to do an "express" oil change, with an appointment! Look, if you've gotten behind for some reason, just call the customers and reschedule vs letting them drive to your location to find out. If you cannot handle the overall volume, then change your booking system to not allow appointments every 15 minutes."
"If you get the chance to work with Michael Harris as your service consultant, expect a smooth and straightforward process from start to finish. He truly goes above and beyond in his service. When I brought in my '07 Civic, which was pretty beaten up, Michael offered a reasonable quote, a clear rundown of its problems, and made relevant repair suggestions that really fit the bill. Moreover, his knowledge is impressive β he even gave me tips on how to avoid damage from rodents in the future. Overall, Iβm thoroughly satisfied and would strongly recommend Michael to anyone visiting there."
"We recently had service done at Kings Honda. The paperwork that followed the visit said all was fine, yet there were some issues noted that needed attention. I was confused by this. So we dropped by and asked to speak with the service manager. We were directed to go see Cal Piper the service manager. My mother and I approached his glass office door and knocked, expecting to be greeted with a smile and a wave to come in... Instead Cal just glared at us. I thought that was odd so we just opened the door and went in anyways. I said hello. Cal didn't greet us. Instead he asked me if my mother was sick? I said no! He then asked why she was wearing a mask? I said have you ever heard of the coronavirus? He said that's a ridiculous question of course he's heard of it.. I said well she doesn't want to catch it!! So I began to explain why we were there, how the paperwork had discrepancies on it. He wouldn't let me finish any sentences and would cut me off each time I tried to speak. He would ask a question then not let me answer it. Was being a total jerk for no reason at all. I told him flat out that we are not having a real conversation when you won't let me finish speaking without cutting me off. Very much the attitude of a bully and a troublemaker. The man deserves no respect. We have lost faith in Kings Honda for having someone who has such a disgusting attitude. We are 20 year customers, yet because of Cal Piper, Kings Honda has lost us as a customer"
"My husband and I were in the market for a new family vehicle and were admittedly dreading the process a bit. I was floored by the professionalism of the staff as soon as I entered the showroom at Kings Honda. Everyone we met with was courteous, professional, and helpful. Our salesperson, Chris White, was great to work with. Chris is approachable, knowledgeable, and just a super guy all around. I don't typically write reviews but Chris deserved this one. When it comes time to buy a car again, Chris is our guy!"
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