AAA Bob Sumerel Tire & Service - Pleasant Ridge
5362 Ridge Avenue, Cincinnati, Ohio, United States
About the AAA Bob Sumerel Tire & Service - Pleasant Ridge
AAA Bob Sumerel Tire & Service - Pleasant Ridge is a trusted car repair and tire store located at 5362 Ridge Avenue in Cincinnati, Ohio. Our experienced technicians provide top-notch service for all your automotive needs, from routine maintenance to major repairs. We are proud to be a AAA-approved facility, ensuring that you receive the highest quality service and customer care. Visit us today for all of your car care needs!
Photos of AAA Bob Sumerel Tire & Service - Pleasant Ridge
5362 Ridge Ave, Cincinnati, OH 45213, United States
Opening hours of AAA Bob Sumerel Tire & Service - Pleasant Ridge
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of AAA Bob Sumerel Tire & Service - Pleasant Ridge
"Had my car from Oct to Dec 2023. For 1 simple thing which lead to more issues.. And they blamed me on stuff, that I didn’t do. Take your car to a DEALERSHIP you might come out of this shop paying between $4,000- $8,000 on car work here. Here we are Feb 2024 and my car broke tf down AGAIN , smoking on the highway, oil shooting out of everywhere… I’m even a AAA member… I won’t ever come here again if it was the last shop in the WORLD! DON’T COME HERE."
"Terrible experience, initial costumer service was friendly however they tried to pull a scam on me. I took my vehicle for a tire repair since it had a puncture. After 2 hours I was informed the new puncture was too close to an older puncture and could not be repaired. They quoted close to 500 to replace the tire! To many red flags, the price, the excuse and suggesting to replace a single tire on a 4x4 vehicle. I asked them to place the same tire back on, I took my truck to another shop the puncture was 12 inches away from any other one. This is sad, they are taking advantage of people’s desperation. If I had any urgent need or did not know better I would have paid for a crazy overpriced tire, and eventually it would have damaged my transfer case."
"Got me in same day for a windshield wiper issue that ended up being a 30 second fix. Excellent team and a special thank you to Dave for his quick thinking and service. Will definitely be back!"
"The worst experience I have had with any business as an adult. First, they replaced a battery that did not need replaced, I know this because I just had it checked days before the car got to the shop, but after speaking to workers I was convinced maybe it needed to be changed for them to discover what the actual issue was. When I finally went to pick up the car I asked what was the problem and they had no idea and just charged me 290 dollars to replace a battery that didn’t need replaced. When I told them, once again, the problem was not the battery and that if they didn’t do anything the problem would continue they had nothing to say and sure enough the car broke down again less than a mile away from the shop. In their singular act of competence they sent a crew (after quite some time) to get the car back to the shop. Once back in the shop they were not able to figure out anything. When I called about the car or progress I was told not to call them and that they would call me, which is outrageous considering how long my car was there without updates. Eventually, they called and suggested I replace my entire engine. Upon getting this information I decided to send my car elsewhere. So at this point I was without my car for over a week out nearly 300$ and no progress towards any solution. On top of that the workers in the shop were non remorseful and offered nothing for the inconvenience. The next place had it towed to fixed the car for nearly the same price as the battery and in only a day and a half. Do not go yo this shop unless you have time and money to waste."
"Waited 5 to 6 hrs for trailer tire when on the phone said he could have it here in couple of hrs. Then after installation of new tire never checked why the other tire blew out. In less than 100 miles this new tire started coming apart they blamed my trailer when another tire store found I had cracked valve stem and tires were going flat is why I was having tire trouble on that wheel. Needless to say they don’t want to make it good for not checking there work. $310 wasted."
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