Gerber Collision & Glass

"The only reason I'm not giving 5 stars is because my car wasn't fixed when I first got it back after them having it for 24 days but once I talked to Mike and got the car back there they fix the problem quickly and Mike was very informative and helpful. I would still recommend this company, get customers service from Mike."

"Smashing your truck at 1 mph into your neighbor's mailbox which is planted in conncrete while trying to take a picture of your landscape is a terrible and embarrassing experience...a lot of damage. After submitting a claim, GERBER immediately assessed the damage and submitted to my insurance company. Mike (president), Kyle and their staff did all the work after that..... And knew exactly how to do it. I picked my truck up today and it was beautiful. What a great job they did start to finish. I HIGHLY RECOMMEND GERBER LEBANON OHIOJOILEBANON OHIO."

"I don’t have the option to give them a half star? Absolutely the worst company I have dealt with. Communication between management to mechanics to the front desk personnel is non-existent! Promise the moon & stars & in actuality they did nothing for 8 days! Placing blame on missing parts (that were not needed) to not getting paperwork from insurance company (when in fact I had forwarded everything to them including pictures). Accident was 12/19/22. Could not even see my vehicle till 3/20/23. Now being told it could be another week or two? Bought my 2020 Dodge Ram truck from Cronin Dealership. They recommended using Gerber Collision. You can read my next review for Cronin Dodge Lebanon!"

"Very nice people. Do very good work. The Communication between the mechanics and the front desk people could be better. Had to keep asking if they had things fixed when they said it was done. On the final time I took it home just to have to bring it back because they still didn't fix one of the main issues resolved. They did take ownership and make it right, thus the reason they get 4 stars!! Thanks for making my car safe to drive again!!"

"Repair was done to rewritten estimate specifications. They communicated with insurance company directly for supplements. Repair took longer than anticipated but the original insurance estimate was incomplete. Shop agreed to cover rental expense not covered by insurance company due to the shop's delay in repairs. This isn't typical and shows their integrity. I now have my vehicle back and I'm pleased with the result."