Bills On Broadway

"Ik 64 years old and I'm sure they thought they'd Rey and rip me off well they did was told that I needed a whole new motor that could cost us to 8k dollars.i took it to kia for a second opinion and was told there was absolutely nothing wrong with the car Stat away from this place there crooks"

"A couple of months ago I had my wheel bearings and sway bar links replaced here. They charged me 1600$ for a job that everywhere else would've charged under 1000$ for. I let it slide at the time because they have financing options and I was in a pinch. Recently I started hearing a very loud clanking noise from my front end... whoever worked on my truck forgot/neglected to put the brake caliper bolts back in, causing it to eventually shake out of place. The bolts were all missing on the passenger side, and my caliper was jostling about. If I had driven much further it would have eventually become lodged behind the wheel, causing serious damage. There is no other explanation for how this would happen. Kind of an aside but worth noting here - I have worn out upper control arms and an inner tie rod on my truck... they quoted me nearly 3000$ to replace these components. Everywhere else locally is quoting me half that or less, and from what I gather, 1500$ is the going price for this job. I'm not alone in receiving crazy quotes from Bill's, and unless you have more money than you know what to do with, definitely avoid."

"These guys are great! They took very good care of me and the car. Great communication throughout the repair process and reasonably priced! I'll definitely be back!"

"I had issues with an inspection that was done on my car from the previous manager at Bill’s. The new manager Charles brought me back in and really went over and beyond for me! Bill’s has my business in the future as long as they have great customer service that Charles provides."

"The reply/response below to my review is a LIE... My vehicle is NOT fixed/repaired. 08/09/23. And no acknowledgement about my radio and how everyone walked out and left on Friday and didn't come to check. So now I have two issues that need taken care of. 08/09/23. This establishment is a joke. I do not recommend. I will not return to this establishment. Such a disappoint especially after this place was highly recommended. After having my car for a week and wanted to keep it longer it still isn't repaired. I will be taking it to the Honda dealer directly. After telling them I NEED MY CAR and I couldn't wait another day. I walk to pick it up on Friday right before closing. I brought my car in for windshield wiper switch repair/replace. I get in my car to leave and my radio no longer works. No radio, Bluetooth or Aux cord. I go in to tell Zach and he looks at me like a deer in headlights. He goes back into the garage I assumed to talk to the mechanics. I return back to my car to wait for someone to come take a look. And I watch each employee in that building leave and go home for the weekend. No one ever came to check with me and look into why it wasn't working. I needed a wiper switch repair and now I have another issue. AWFUL , INCONSIDERATE, INCONSISTENT experience. Thanks for nothing!"