Columbus Tire & Auto Services LLC

"I been here twice. This place is VERY honest and are very smart at diagnosing cars. Its nice to find a place that is so honest and dont lie."

"Doesn’t know what they’re talking about I was told I needed a whole new exhaust system which cost $1500 so I decided to go get a second look at it took it all the way to Cleveland and they told me that all I needed was one part versus what these people at COLUMBUS TIRE TOLD ME. Also they did not keep record of a service that was done back in March when I bought my car from SAVVY AUTO SALES Now the problem is still there and they act like they don’t remember. If u gone go here just always get a second look at ur car someone else to be sure"

"I have taken my Ridgeline and Sonata into this shop for brake pads, rotors, alignment, and rack and pinion replacement. The prices are fair. The service is kind and responsive. I have found the work is typically completed prior to the agreed upon time frame. Also, I recently had an issue with my lug studs that may have stemmed from a brake service. I took my vehicle back in for an inspection and it was fixed with no charge. You find out a lot about a business when something goes wrong. Juan took care of the issue and will keep me coming back to them for all my auto repair needs!"

"My wife & I spent $1,700 to fix the front end of our car. The lady at the front desk told us before we left picking up our car that there is a one year warranty on the work & parts.....well, 9 months later we began having problems in the same area that was supposed to be fixed, so we brought our car to them & the same lady sent a guy out to their parking area, he didn't even open the hood or Jack up our car, all he did was sit in the passenger seat & ask us to drive up the block & back.....after getting out he stated that it was something else that was causing the problem not the work that they performed....we couldn't believe they were trying to put the problem somewhere else in order to distant themselves in upholding any responsibility for the warranty. $1,700 & that's what we received as a warranty was a comment about our car....no work....no lifting our car to inspect it but a comment about how the problem was elsewhere & not related to any of the work we paid for .....I was infuriated , we will be taking the to court"

"Stripped all of my lug nuts and they would not replace them, did not reset tpms light, also incorrectly balanced tires, had to pay another shop to balance my tires again because I had a vibration after they installed them, triple stacked the wheel weights causing it to hit the caliper, poor service, inexperienced techs couldn’t even mount and balance a set of tires correctly, I would recommend not taking your vehicle here ! 5/27/22, did not have the correct tools, they said a 19mm didn’t fit and no other socket would fit, the lug nuts were new, none were swollen and if they were swollen they do make a 19.5 mm socket, had to install all new lugs myself and they were over tightened, do not go here waste of money and time !"