Erwin Chrysler Dodge Jeep Ram

"True professionals from the moment that we took our first test drive ,all the way to their service dept.,they go above and beyond and I'll be sending my boys their way the next time that they are ready to upgrade their ride."

"This was one of the best services we've received. We were a walk in, and out of state and they were able to take our oil change. It was done on a great timely manor, in and out in 30 minutes! and they even did one of our recalls. Thank you!!"

"Never again will I go to the service department here. After paying for my car to be fixed we left with the same issues we were having before. They told me to bring the car back. Once I did they informed me there was a different issue and wanted to charge me an additional 1500 after already paying for them to fix my car( which they failed to do) I refused for them to fix it AGAIN. when I picked my car up it now has more issues than it did when I took it in the first time. I only took it there because I assumed it was a computer issue. Not only am I out the 1500 they charged to fix my car, but my car still isn’t fixed. And the sales rep had the nerve to try to talk me into trading it in…I will never take my vehicle here again. Nor would I recommend them even to my worst enemy"

"Anyone in the Dayton area looking for a car, DO NOT go to this dealership. They sold us a car that was NOT properly inspected before placed on the lot, admitted to us that the “intake” guy was only a “tire” guy. Promised to fix what was wrong with car. Here we are, 4 months later. After the cars first trip to the service department, we get .5 miles away, service light comes on with a funny noise from my AC. Wait until a couple weeks ago to get a new radio which was promised in July, I had to call to ask if it was finally in since *crickets* from them. Take my car BACK in, to which we’ve had to call numerous amounts of times for updates since we haven’t heard a peep only to be told the radio actually wasn’t in and they were still waiting. Fast forward to Friday, was told it needed to be programmed and we could get it Monday. Nothing. Not a word. Finally call today and was promised a call back. Shocking. Nothing. Call AGAIN only to be told the guy we’ve been working with went to lunch. Head up there because I’m done talking through the phone, to be greeted by no one, just stared at. The service manager did not acknowledge a word I said nor concern."

"My wife and I have purchased two vehicles from Erwin within the past year. We have purchased cars from other dealerships in the past and the experience we had at Erwin was the most pleasant. Our sales representative, Adam Fair, was very professional, honest and provided us good advice on our purchases. Another sales representative, Jeff Blackburn, was very courteous and informative. They have a nice selection of new and used cars. We are very happy with our purchases. Finance Officer, Jeff Gasson, was also friendly and informative. Jeff went above and beyond to obtain the best loan for our car. I would encourage anyone that reads our post to stop at Erwin Chrysler Jeep Dodge when shopping for a new or used car."