Coughlin Marysville GM Chevrolet Service 15801 U.S. 36, Marysville, OH 43040

"I have to say this is the worst service department I have ever dealt with. First off the prices are so off base compared to every other repair shop. The people working the front are rude and seem like they hate their job. Had my car on a two week parts order to fix and after calling in myself after two weeks I was told "we can't get the part and can't fix your car". Was told to look for another alternative or sell the car. Can't sell the car if I have a major issue that wil hurt the value. Even if I buy another Chrysler will drive out of town to have it fixed. This place is the worst."

"Went in with my car having a steering issue and ABS light. They diagnosed (over $200) the car to needing both rear wheel bearings replaced throwing off the stabilitrak. I didn't like the quoted price so I decided to replace the wheel bearings myself. Turned out that only 1 side was bad, Not very happy to be quoted double the amount when only 1 wheel side was faulty or being charged for misdiagnosing."

"I was having trouble with my vehicles catalytic converter. They told me they could get me a new one in 2 weeks at no charge. I am very happy I came here."

"I leased a 2021 Blazer on November 29th from Chris Jones and finance manager Tate Cline. I was treated exceptionally well, was in and out quick. The car advertised heated seats and there was no heated seats. I reached out and they took care of it. I now have heated seats and it’s toasty! Thank you Coughlin! Thank you Tate and Thank you Chris!"

"I took in my car because my running lights were not working. The lights cost $49.99 at Aoto Zone, but I couldn't get the fuse put back in so I went to the service center. I thought they told me it would be around $350 because they have to check that there hadn't been an electrical spark. WOW, that's a lot of money for labor. There was nothing wrong except burnt out bulbs and they didn't put the fuse back in because they couldn't find it (I left it laying on the floorboard by my needle-nosed pliers). My daughter picked up the vehicle and my account was charged $459.46 - not really around $350 huh?"