True Performance 7854 Industrial Parkway, Plain City, OH 43064

"Been going here for years, given them tons of business. Can’t say I’ll be coming back after my most recent experience. Been leaving messages for days trying to get ahold of John Gilbert - the person handing my repair. Can’t even be bothered enough to give me a call back. Left voicemails as his line always goes to voicemail, then left numerous messages with reception. How can I entrust my car to be repaired when I can’t even get ahold of the people working. If you don’t want to repair my car then just say that, jeez."

"The whole team at True performance did a great job taking care of me after an unfortunate accident lead to the totaling of my M235i. Despite being unable to work with the shop and buy a new car in the meantime, Melinda and the rest of the team were very accommodating and helpful."

"They did a great job coordinating with my insurance and rental car company. The job was pretty good, however, I got my car a few days ago and below are a few things I noticed. Like I said, they were still pretty good and are Mercedes certified. Super responsive and kind! Ron helped through the entire process and was great. Issues I found: Paint is not leveled and will peel in adverse weather. Body gsb on passenger side headlight is not level. Hood on passenger side not leveled with fender. Lower grill on passenger side not aligned with driver side. Front bumper cover not leveled with hood on passenger side."

"I had just recently been in an accident where my new vehicle has been severely rear ended and eventually totaled. True Performance has made the entire process of my vehicle getting totaled, getting the ball rolling on getting a new one, etc way less stressful. They have been such a great help every step of the way! If you have a vehicle that needs body work or an estimate due to an accident I STRONGLY recommend coming here for it."

"Got rear ended recently and brought my car to true performance since they were recommended by my dealer. They did great work and the ladies at the front desk were great, especially Melinda. My wife’s due date was close to when they estimated completion and they worked to get the car ready before then so we’d have the car before the baby got here. Will absolutely bring my car here in the future if I ever need more work done."