Fresh Express Coin Laundry
550 West Main Street, Lebanon, Ohio 45036
About the Business
Fresh Express Coin Laundry is a convenient and modern laundry facility located at 550 West Main Street in Lebanon, Ohio. Our institution offers state-of-the-art washing and drying machines that are easy to use with coin-operated options. Whether you're looking to freshen up your clothes, linens, or household items, we provide a clean and efficient space for all your laundry needs. Our friendly staff is always on hand to assist you with any questions or concerns. Visit Fresh Express Coin Laundry for a hassle-free and enjoyable laundry experience.
Reviews
"They have fairly decent prices. I tend to go late late night to ensure I can get in/out quickly. They have a pay card system and paired app which is convenient."
"Lousy service. Dryers don't dry. What a rip off. Will never return. Three different dryers and all my clothes were damp after putting numerous quarters. DO NOT GO HERE!!!!!!!! 0 STARS"
"On December 23(my birthday) I went here for the first time ever, I was trying to figure out how to use the machines because I had never been to a laundromat before. I swipped my card and when it would not work I went to another machine to see if it was my error or the machine. It turned out it was me because a nice gentleman(another guest) told me that both machines that I used my card on could be used by anyone because of what I did. So i freaked out and when an employee came in I told him what happened and he said that the money should go back on my card in 2 days but to give it a little longer because of the holiday(which is understandable). So I waited several days pa a t Christmas and no money came back onto my account, I drove over and spoke to a nice lady(I forget her name sorry) and she said it should be back soon. So I waited a couple of more days and then called the store again and spoke to the same employee who was their on the evening of the 23rd when this all took place. When speaking to him I explained everything and he said he would tell a manager. I said thank you and reiterated one final time that I knew it was my mistake but I did not use the 2nd machine so I should not have to have this money taken from me. He very passively said "yeah ok I have somthing else going on" and came off as really rude and hung up on me. This is why I'm giving this place a 1 star because the one employee I dealt with(tall lanking man with white hair and gotee) was rude. I will in no way go back to this place if I can help it because this guy took my money problem very lightly and I strongly doubt he even told his manager. This is the very first time I have ever left a Google review this pissed me off so much, reason I waited till now was because I have been busy and sick. Great machines but 2 out of ten customer service and that is only because the short interaction I had with that lady was pleasant."
"Used to be trashed and not taken care of junkies and homeless folks. New owners cleaned it up looks great. A few dryers and a couple washers are down but its very nice and my go to"
"Great staff and friendly to excellent job keeping the place clean my only complaint is at least three times I put a dollar in the Box to get soap or bounce towels for it not to dispense anything and of course no one was there but I go out of my way to go to that location just because of everything else prior said"
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